Greely, Ontario
5.0
Details
Delivery Service
Website
0 comments

I have had generally good experiences ordering online, but hit a bump with Light In The Box. Ordered two (2) HDMI-to-Optical (digital audio) cables to connect an LED TV to a sound bar (one as a backup). What I received after paying the COD duty charges was two pairs of cables: one pair of HDMI and the other pair of optical!!! No connection is possible between these!!!

I could have purchased simple HDMI and Optical cables absolutely anywhere -- Wal-Mart, Future Shop, Staples! It was the HDMI-to-Optical that is a little tougher to find.

I don't even know how to complain about it; I will check their site, but it will probably be a hassle to return a few cables back to China; I simply won't deal with this company again.

Reason of review: Not as described.

Monetary Loss: $30.

Preferred solution: Deliver product or service ordered.

I liked: Prices and wide selection.

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