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Placed an order for Christmas presents on November 29th.Payment processed 11/29 but order not processed until 12/13.

Order status on 12/23 is that order is in Australia - customer service email told me to contact them if not received by January 10th. Now I have to go rebuy gifts for Christmas presents. Totally unacceptable service. Orders placed with all other vendors on 11/29 received 10-15 days ago.

Will never buy anything here again.No way to speak to a person - only email.

This person wrote the review because of problem with delivery of light in the box online order from Light In The Box. Reviewer claimed that he or she lost $33 and wants Light In The Box to offer any options to resolve the issue.

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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