4 comments
Not resolved

order # 13021507004092669

I returned a pair of shoes that I could not wear because the shoes were extra pointed toes then what the photo had.They were to tight and my toes were crammed into them.

I asked to make an exchange. Light in the box sent me a return form which I forwarded with the shoes on 02-22-13. I have not heard if they have received them or will they exchange them. I needed them for an event this month and it seems as though I will not receive them on time.

The return form had the address: BAYLINK GLOBAL LOGISTICS INC, BALINK USA, 10699 HICKSON ST, UNIT 21, EL Monte, CA 91731. That is where I mailed them back to.

Will someone check this and let me know where my order is?I am Versa Townsend, 813 Woodruff Ave, Sikeston, MO 63801, email: versabobby2@att.net

Thank You

Review about: Wedding Shoes.

Review #389124 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / $59
Preferred solution Not specified

Had an Experience with Light In The Box?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Honeybun
#942959
I been checking out light in the box fashions My son wedding will be soon I need a nice dress they look nice but after reading all these complaints now I don't think I want to try buy anything from them I can't afford for them to take my money and send me bull *** contact the U.S. customs I think they're part of the store called Rose warehouse their fashions come from China also They probably all the same people reading all this I'm just going to look around in stores thank you all for the warning
Philly girl
Stafford, Virginia, United States #942951
Go to the post office with that address also anything you order from another country like China US customs take it they search it to make sure they're not sending any thing more over here or your not sending drugs my husband was station oversease customs took most of his shipment of kids clothes and sneakers for our kids they told me I had to buy my box back when my husband paid already so check with customs
savbux22
I was just googling because I am in the middle of the same problem with them concerning a tablet they sent to me with a broken screen. There was NO damage to the outside box nor the product box. I since have found they are a real shady company.
As you, I followed through their instructions and mailed the item back to the same address as you. They are claiming they have not received it.

Wondering how things have turned out on your end and if you can offer any tips.

Thanks Much for sharing your experience.
Billie Sue
LightInTheBox
#626817
Light In The Box Verified Representative
Dear Customer, Thank you for shopping with us and telling us about your experience. Please send us your order number, so that Customer Service can find you in our system. In the meantime, you can open a Customer Service ticket and you will be able to check the progress of your request by accessing My Tickets on our website. Our customer service team will help you there. Thank you, LightInTheBox

You May Also Like

"The issue with lightinthebox box was a dress I order I call myself ordering a size larger than what I wear I recieved the dress good Quality but I couldn't..." Read more
"We ordered a number of dresses through this company and paid what were referred to as "shipping costs". Once the goods arrived and we sent one poorly made dress back,..." Read more
"I bought two dresses - none of them looked like the picutre. The black dress cost me over 65 dollar plus $30 shipping. What I got was pathetic. The dress..." Read more
"THIS MESSAGE IS FOR ALL, PLEASE BOYCOTT CHINA , ALL OF CHINA , LIGHTINTHE BOX , ARE ALL LIARS , REBECCA AND TIM , SAID THEY WOULD PAY ME MY..." Read more
"I just realized money was being taken from my checking account. Since it is not a large amount, I didn't pay close attention. I have no clue who I have..." Read more
"These fit like a good custom seat cover without the price tag for my 1994 bucket seat Hardbody truck. I did remove the seats from the truck in order to..." Read more
"I will not recommend this brand name. I work on the warehouse before and they pay really bad. I but MK , Coach Dooney and Boorke and Tory Burch and..." Read more
"We purchased a 2009 Coachman Chaparral and from the first walk through before committing to the purchase we expressed concern over a large amout of Lady bugs inside we were..." Read more