Light In The Box - Stay away from this company!

840 of 1645 Light In The Box reviews

I ordered an LED bathroom faucet.Worked fine for about a year or so.

Then the LED stopped working. The only way to send an email is to sign up on their web sight (and then u get emails 4 times a day for their products!). Sent a email explaining the problem and how do I get the light to work again. Nothing.

Sent it again. Got a *** reply about checking my order number to see when it will be delivered! huh? Asked them if they actually read my message and how do I get the light to work.

Nothing. Customer service is horrible!

It's because you are dealing with China.No phone number, no human to talk with.

This review is a subjective opinion of a user.
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More Review Details

Exchange, Refund and Cancellation Policy
Delivery Service

Reason of review:
Poor customer service
Preferred solution:
Let the company propose a solution
Monetary loss:
$120
Product or service
Led Waterfall Faucet
Review category
Plumbing fixtures
review #683445
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840 of 1645 Light In The Box reviews
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