Diamond Bar, California
0 comments
100% full

I ordered an LED bathroom faucet.Worked fine for about a year or so.

Then the LED stopped working. The only way to send an email is to sign up on their web sight (and then u get emails 4 times a day for their products!). Sent a email explaining the problem and how do I get the light to work again. Nothing.

Sent it again. Got a *** reply about checking my order number to see when it will be delivered! huh? Asked them if they actually read my message and how do I get the light to work.

Nothing. Customer service is horrible!

It's because you are dealing with China.No phone number, no human to talk with.

Review about: Led Waterfall Faucet.

Review #683445 is a subjective opinion of a user.

1.5
Exchange, Refund and Cancellation Policy
Delivery Service
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / $120
Preferred solution Let the company propose a solution

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