1 comment
Not resolved

Yesterday, I received the smart watch that I ordered from lightinthebox.com for my son for Christmas.To my horror when I opened there numerous things wrong!!!

1)When I opened the thinly-cushioned mailer, the case that the watch was in was cracked either from getting smashed by other things during shipping or by banging up against the poorly-secured smart watch. 2)The smart watch was not the color I ordered. 3) Even though the distributed had the nerve to plastic seal the case, THE WATCH WAS BROKEN AND USED!!! When I broke the seal and opened the case 4)the watches wrist band was coming off, 5)the watch was missing a screw, and 6)IT DID NOT HAVE A BACK COVER so the inside of the watch was exposed!

7)The charger that it came with did not even fit the watch. 8)It came with no instructions. 9) It was slightly charged and time was already set. "Customer service" has not even attempted to resolve the issue promptly.

I still waiting to hear back from them. This ISN'T RIGHT!

On top of that, I have to buy another smart watch to replace this one before Christmas.Is there anyway to shut lightinbox.com down and keep them from scamming people and getting away with!?

Review about: Fashion Gt09 Smart Watch.

I didn't like: Broken used smart watch.

Review #751812 is a subjective opinion of a user.

1.0
Diversity of Products or Services
Price Affordability
Product or Service Quality
Website
Discounts and Special Offers
Reason of Review / Monetary Loss Damaged, not as described, problem with delivery, bad quality, and poor customer service / $80
Preferred solution Full refund

Had an Experience with Light In The Box?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1079362
Call your credit card company and tell them you received damaged goods(tell them you have pictures for proof), the company won't return your calls and you want the charges reversed. If they tell you they can't reverse the charges, ask for a supervisor.

You May Also Like

"Placed orde 4/11/16 paid for it immediately was supposed to have express shipping order arrived weeks layer i ordered earrings they sent me a ring they refuse to correct..." Read more
"Hi I made order for handling flower in June 9 -2016 Until today I received nothing ..." Read more
"I ordered SHEER curtains from them and requested 4" hanging tabs. On the website it shows lovely transparent hanging tabs of the same fabric. My curtains arrived with white. opaque..." Read more
"Bought a costume from Light In The Box for my Halloween party. It was delayed and after i complained about it they sent me my order. But when i got..." Read more
"I joined Poshmark to order a lululemon item for a birthday gift. Found the item and ordered it, received confirmation and waited for it to be shipped. Received an email..." Read more
"After contracting in writing and giving a 50% deposit with a 1 month completion date, Paul Wolfe never showed up to perform work contracted for. When called, he would always..." Read more
"My order has not arrived. please confirm about my order. when my order will arrive? how long? My order has not arrived. please confirm about my order. when my order..." Read more
"I was lured into buying a couple of this guys books and videos for some slick marketing. The books were badly written. I would say barely readable. The videos were..." Read more