My worst online shopping experience! The dress they sent me was different than the photo I saw at the time of ordering.
It was also 2 size bigger, I'm talking about 6cm extra around my hip! I tried to contact them and exchange the dress with smaller size but the complain tickets I submitted were resolved automatically without even contacting me!!! So basically a SCAM!!! There is no Email address or phone number you can contact them.
All emails you receive from them is a no-reply kind of email, so there is no way you get in touch with them!!!
This is ridiculous! $200 in the bin!
Product or Service Mentioned: Formal Dress.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $200.
Preferred solution: Full refund.
I didn't like: Difficult to contact customer service, Takes too long to deliver, Length of time waiting for delivery and the packaging, No email.