Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time

My worst online shopping experience! The dress they sent me was different than the photo I saw at the time of ordering.

It was also 2 size bigger, I'm talking about 6cm extra around my hip! I tried to contact them and exchange the dress with smaller size but the complain tickets I submitted were resolved automatically without even contacting me!!! So basically a SCAM!!! There is no Email address or phone number you can contact them.

All emails you receive from them is a no-reply kind of email, so there is no way you get in touch with them!!!

This is ridiculous! $200 in the bin!

Product or Service Mentioned: Formal Dress.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $200.

Preferred solution: Full refund.

I didn't like: Difficult to contact customer service, Takes too long to deliver, Length of time waiting for delivery and the packaging, No email.

Company wrote 0 private or public responses to the review from Jan 16.
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