Light In The Box - Risky. SLOW shipping. Hard to contact customer service.

406 of 1645 Light In The Box reviews

My first order was a 3 watt LED light.Very slow shipping (1 month).

It was supposed to last thousands of hours but it failed after 700 hours. Second order they no longer had the same bulb. I ordered a different kind but within minutes I decided to cancel the order. There is no phone number on website.

You are supposed to be able to cancel the order on the website but it did not work properly to enable cancellation.Finally figured how to leave a message the next day, but by then they said it was too late to cancel.

This review is a subjective opinion of a user.
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More Review Details

Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy

  • What I liked
      No items
  • What I disliked
    • No phone number could not cancel order

Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
$7
Product or service
Led Light Bulbs
Review category
Auctions and Internet Stores
review #781435 by
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406 of 1645 Light In The Box reviews
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