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i am a new customer that shopped on line not knowing how long it takes for processing and shippment. found out after payment how long it takes for delivery, pls can you tell me who to get in touch with as the ordered iteams are needed for the 15th of may 2012,, tried...
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Anonymous
Anno

Hi, I am still waiting for the order which consisted of a rain proof and a winter jacket for my dog.

Anonymous
Florence

I ordered two bags on your website on 13th of August 2018. Order No #30382841. They said the process and the shipping will take 1-4 days. I've not received any information con...

Rennes, Brittany
#316805
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Light In The Box - Exchang of article or Refund of money
Light In The Box - Exchang of article or Refund of money
Light In The Box - Exchang of article or Refund of money
Light In The Box - Exchang of article or Refund of money
Light In The Box - Exchang of article or Refund of money
Light In The Box - Exchang of article or Refund of money
Dear sir, i am not happy with your company is like your company wante to fraud me of my hard arm money for god sake i have sent you back your article i orderd to address you requested me to post the shoe to in poland of which you have received the article which i...
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I didn't like
  • Light in the box
#1311428
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I ordered bicycle shorts which I received but they are 4 sizes TOO small even though I ordered a large and I normally wear a medium. I have been trying to return them and get an RMA #, but am not able to get through to anyone about this. When I go to there web site, it...
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#1373567
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On September 19th I ordered a night light for my niece. Not even five minutes later I realized that she had the same night light so I cancelled the order. I used a debit card and according to their website if you use a debit card and the order is cancelled you will...
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1.0
#1378256
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Light In The Box - I’ve learnt my lesson the hard way. Do not order from LightInTheBox. Bogus company with no products.
Light In The Box - I’ve learnt my lesson the hard way. Do not order from LightInTheBox. Bogus company with no products.
Light In The Box - I’ve learnt my lesson the hard way. Do not order from LightInTheBox. Bogus company with no products.
November 16, 2017: I ordered Christmas presents (Hats) worth £155 from LightInTheBox. They were never delivered. After several weeks delay and several messages they said that there was a ‘missed delivery’ at my property and the order was returned a depot (this was a...
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1.0
I didn't like
  • Have not received refund
  • Customer service is a joke
  • Item not received
#1248940
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I ordered a pair of Latin dance glitter shoes in June, they arrived July and had a £12 unexplained duty tax. I did not sign for or handle the shoes and the post office sent them back. This company never refunded any money, dispite me emailing heaps of times. Now the...
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#1378370
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This company makes no effort to make sure you can contact customer service. Once you order, you are done and stuck with the item. As much as I like the prices and the items, they do not have a customer service department. Don't buy if you are not sure about the...
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#1375619
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reset password is a god dam loop ! I will never order from this dam company again !!!! can't get a status of my order, do not think I will even get what I ordered shame on me YOU ARE A FOOL LIKE ME IF YOU PLACE AN ORDER HERE reset password is a god dam loop ! I will...
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Anonymous
Manuela

I had the same experience as you and i can tell you: I AM MAD AS {{Redacted}} I CANT BELIEVE THERES A WEB SITE THAT CAN SCAM THAT MUCH PEOPLE. I WANT MY {{Redacted}} MONEY BAC...

#1334154
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After about 10 emails, many of which will not open, I'm still waiting for a RMA code, which is an "ESSENTIAL" part of returning my item. The window in which I have to return this item is dwindling away. And there is NO WAY to speak to a live person. Aarrrgh!!! So now...
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2.1
I didn't like
  • Difficulty of a return
#1373576
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PLEASE ADVISE ON HOW TO RETURN AND REPLACE - I ordered Unisex Shoes Net / Tulle Fall / Winter Light Up Shoes Sneakers Low Heel Round Toe LED / Blue-Black / #06106180. I placed the order on 9/14/18 and it arrived today 10/3/18. The style of the sneakers is fine but the...
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#1372304
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