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Light In The Box - Order No.1901031831959712
I made the above order on 3rd January but to date my order has not been shipped out,i paid for expedited Express shipment because am travelling to Africa on 25th January 2019. No one from customer service has responded to my queries.I dont know what the hold up is.Am...
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1.9
I didn't like
  • Website customer service
#1451419
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I ordered 2 jackets on January 1st and paid for expediated delivery 3-4 business days. The jackets were not a special order. Three days after I ordered the jackets, I questioned why they had not shipped my order. They told me that they were being processed and the...
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Anonymous
Anonymous

Someone speaketh with forked tongue. Be sure to decline receipt if they show up now since you filed a dispute with the bank. Don't accept delivery and don't open the box.

#1441990
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Light In The Box - Absurd logistic

They are telling me to pay USD 32.00 shipment cost to return a USD 17.00 purchase - and without total garantee they will refund me! I bought 3 blouses in November, want to return two of them, they agree on my reasons but want me to pay in advance 32 dollars to ship them back. I asked them to send me the money or an pre-paid order for shipment, but they just canceled my ticket. Order 1811111231370128 ticket 19094098 - reopened today as ticket 19182702
2.9
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I liked
  • Prices
I didn't like
  • Takes a month to receive
  • Exchange and refund policy
#1434890
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Light In The Box - HORRIBLE

I NEVER RECEIVED MY ORDER.: PP-D-19021684 I paid by PAYPAL. •Case number: PP-D-19021684 •Seller's name: LIGHT IN THE BOX LIMITED •Transaction date: October 29, 2018 •Transaction amount: $71.87 USD •Your transaction ID: {{Redacted}}
#1430568
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Light In The Box - Order Not Recieved

The following order was not received, I was supposed to received it within 3-4 business days. May I know what's going on? Order No.: #31815061 of 2018-12-13 03:53:33 Payment Method: Credit or Debit Card Billing Information Shipping Information jasmine ward, 1-4439165491 jasmine ward, 1-4439165491 4701 N Charles St, Baltimore 4701 N Charles St, Baltimore Shipping via: Expedited Express Ordered Items Item(s) Quantity Price Women's Thin Stockings - Solid Colored, Cut Out (48) (1698) 1 USD $3.13 Women's Lace Lace Lingerie / Ultra Sexy / Teddy Nightwear - Backless / Mesh Solid Colored (51) (1978) 1 USD $10.44 Women's Lace Super Sexy Babydoll & Slips / Lace Lingerie / Ultra Sexy Nightwear - Lace Solid Colored (137) (2998) 1 USD $5.94 Women's Balcony Bras & Panties Sets Strapped - Solid (12) (1374) 1
#1429319
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I ordered two wigs the beginning of September 2018 and as soon as they arrived, the color was wrong so I returned them right away to the address from which it was sent to me from China and it cost me an additional $23.50 to mail it back to China! When Light in the box...
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1.0
#1425293
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Resolved
I purchased an NVR with an advertised delivery of 5 working days. I could have purchased from Amazon but decided to give Lightinthbox a try. BIG MISTAKE! The package took 4 weeks to arrive. After the second week, I purchased from Amazon.ca instead (arrived in 3 days!)....
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1.0
#1423753
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On Nov. 1, 2018, I purchased an Mx10 Tv Box. On Nov. 24, 2018, I reported the item defective. On Nov. 25, 2018, Customer Service indicated that I would receive technical support within 1-3 days. On Nov. 27, 2018, I again requested support through Customer Service. On...
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1.0
I liked
  • Prices
I didn't like
  • Poor item quality
  • Not service minded
  • Response to customers
#1422827
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Light In The Box - RIP off Company

I ordered a dark gray faux fur gilet on the 29th of November n it’s now the 11th of December and it’s still not here and on my account there’s no history of me buying it yet the money out my bank has gone
1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
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Turnaround Time
Warranty
Website
#1421116
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Contact Light In The Box

Mailing Address:
LightInTheBox.com
No. 141 Des Voeux Road Central
Hongkong, Hainan
China
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Light In The Box Products and Services

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Light In The Box - Good quality

I buy something for you but too small , I want to exchange to xl size because your size is very small. thank you for answer my email
#1419315
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