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Light In The Box - Loss my oder
What happen my oder ..? all ready 20 days . I am not received my oder .. oder number =1805091529265384 ticket number = 18199647
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UnluckyXRayTetra
UnluckyXRayTetra

when received my oder send me message in the email ..all ready 2 weeks more days' ..what happen I didn't understand .if you possible first send my oder .How to contact your se...

#1264081
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I ordered a Toronto Maple Leafs hoodie on May 4th. I had to deal with a 3rd party located in the US I assume because the order was shipped from China. I ordered a Navy (blue) hoodie and I received a purple hoodie. I was told that there are different shades of blue and...
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1.2
I didn't like
  • Customer service
#1262913
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Would give zero if I could. I processed a complaint with the company due to unwarned customs charges. To get my parcel from the post office I was asked to pay over £13 on top of the original order and delivery price. This was not made clear to me throughout the...
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1.0
I didn't like
  • Lack of answers
  • Terrible service
  • Scam
#1262304
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Light In The Box - Phone returned

I return a phone on january 19 2018,i contact client services,but i don't get refound
2.9
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
#1252787
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Light In The Box - I submitted a ticket but they dont read the content

I made an order, but most probably due to a system problem the shipping address got altered. I raised a ticket to the company, but they dont read what im writing and i just get automated responses that have nothing to do with my query. The address is correct apart from the country part, which I notices it was Greece, instead of USA (as it should have been) Order id:1804241429152217
3.0
Details
Price Affordability
#1251959
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I bought made-to-order shoes and they were supposed to come with two loose buckles. Only one was in the package. I immediately took a picture and got an 'updated shipping status' email with NO information. I was never given a new shipment number and no one ever...
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2.4
I didn't like
  • Costumer service
  • Product missing pieces
#1251583
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Some shirts I ordered were completely wrong as far as size was concerned and other things I ordered were not right as far as just weren't good for me. A watch turned green within two days. When I tried to contact customer service, there were the most ridiculous...
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#1250095
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Light In The Box - I’ve learnt my lesson the hard way. Do not order from LightInTheBox. Bogus company with no products.
Light In The Box - I’ve learnt my lesson the hard way. Do not order from LightInTheBox. Bogus company with no products.
Light In The Box - I’ve learnt my lesson the hard way. Do not order from LightInTheBox. Bogus company with no products.
November 16, 2017: I ordered Christmas presents (Hats) worth £155 from LightInTheBox. They were never delivered. After several weeks delay and several messages they said that there was a ‘missed delivery’ at my property and the order was returned a depot (this was a...
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1.0
I didn't like
  • Item not received
  • Have not received refund
  • Customer service is a joke
#1248940
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I order a dress from them and during the order process I updated my address to a current address. Even though everything, my order confirmation, account, etc. showed the curreny address but apparenting their computer system for shipping did not update. The package was...
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1.7
I didn't like
  • Inablitiy to accept fault for shipping error for refund
#1248299
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Light In The Box - Terrible

Order wedding favours .recieved them and cant use them .boxes smashed .got stupid stickers on the front of them .waste of money i now have to go spemd more money and get from else where .complained and they said go to ur ticket which i dont have that or cant see it
#1247844
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