Light In The Box - Review about Dress from North York, Ontario
I ordered a dress from Light in the box.com and paid with my Credit Card.I was so excited.
Then I read the horrible customer reviews; no customer service number, no way to talk to anybody, the automated ticket number, they give you the run around, shoddy damaged merchandise, terribly sewn dresses and some don't even deliver! I immediately emailed them demanding they cancel my order and demanding my money back and I got a response saying they refunded my money back to my Credit Card but it will take 3-5 Business Days for them to do it and 7 -25 Business Days for it to show up on my Credit Card!!
I am waiting to see if they will actually do it but they seduce you with their very attractive and sophisticated website that looks legitimate, but for a Huge Wholesale Company that sells everything from Designer Ball Gowns to IPHONE Cases, it is illogical that they don't have a Customer service hot line Like Amazon.Com or Ebay.com.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Advertised vs Delivered|
|Discounts and Special Offers|
|Product or Service Quality|
|Privacy and Data Security|
|Diversity of Products or Services|
- Reason of review:
- Poor customer service
- Product or service
- Review category
- Auctions and Internet Stores