Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
1 comment

I have contacted this company over 15 times on their website regarding items that are damaged and are too small. I have tried to get return label and address have not received a response.

I have entered ticket and pictures and have yet to be helped in this matter. It is now going on 2 months without a proper response from customer service, they keep giving you the run around !!! Company responding the same answers only regarding ticket and it doesn't go any further than that !!! would like someone to call me immediately!!!

I would like my refund!!!! very frustrated with the dealings of this company..

Product or Service Mentioned: Light In The Box Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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