1 comment

I recieved my dress, it was not what I expected. I need to return it.

For two days I have sent multiple repuests for a reurn code number they say they need. ZERO response. I will Never order from them again. They are not worth what looks like a good deal.

They are MISERABLE to work with. I just want to make a simple return. Rediculous! AND NO PHONE NUMBER!

HELP! If anyone can help me make these people respond, please let me know how to do this.

I have never dealt with Worse or No customer service Ever! These guys are truly terrible!

Monetary Loss: $226.

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Light In The Box Verified Representative

Dear Customer,

Thank you for sharing your shopping experience with us! We want to give you our most sincere apologies for not meeting your expectations while shopping at LightInTheBox.com. We would like to offer you a full refund, so please contact us with your order number at feedback[at]lightinthebox[dot]com.

Customer satisfaction is our #1 priority, we hope you could give us another chance to meet your shopping expectations!

Thank you,


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