Sending the latest review on the company lightinthebox. I have sent them two emails, on a return dress and waiting on a black dress that had to be reorder, because it was the wrong measurements, in which they let me know the day before the ship date which was 8/29/2016
Now it's been ten days since the dress was reorder. The person name Rebecca said it will be expedite with in a week, an explain I needed that dress.
Because I'm going out a town for a special occasion an that i need that dress in my home by 9/7/2016.ticket number for the black dress is 13275308 order number1608125191898205.
So I just sent them a email explaining that is the dress can't be at my home by 9/7/2016 to cancel my order. Now there is a issue on a dress I sent back to them lightinthebox box I was told at UPS track number E1019Y9094597816, I don't know where the package is at its not coming up on UPS get tracking site. That ticket number is 13310129. And the order number1608092018933511. I will Never order from them again too much stuff with production issues.
I would greatly apprection with your help in this matter
Sincerely Verona Davis. Veronadavis20@gmail.com. #906366
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|Exchange, Refund and Cancellation Policy|
What I liked
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- Reason of review:
- Delivery issue payment return poor customer service.
- Preferred solution:
- Deliver product or service ordered
- Monetary loss:
- Product or service
- Couture Formal Evening Dress
- Review category