Philadelphia, Pennsylvania
2 comments
100% full Not resolved

Good morning

Sending the latest review on the company lightinthebox. I have sent them two emails, on a return dress and waiting on a black dress that had to be reorder, because it was the wrong measurements, in which they let me know the day before the ship date which was 8/29/2016

Now it's been ten days since the dress was reorder. The person name Rebecca said it will be expedite with in a week, an explain I needed that dress.

Because I'm going out a town for a special occasion an that i need that dress in my home by 9/7/2016.ticket number for the black dress is 13275308 order number1608125191898205.

So I just sent them a email explaining that is the dress can't be at my home by 9/7/2016 to cancel my order. Now there is a issue on a dress I sent back to them lightinthebox box I was told at UPS track number E1019Y9094597816, I don't know where the package is at its not coming up on UPS get tracking site. That ticket number is 13310129. And the order number1608092018933511. I will Never order from them again too much stuff with production issues.

I would greatly apprection with your help in this matter

Sincerely Verona Davis. Veronadavis20@gmail.com. #906366

Review about: Couture Formal Evening Dress.

I didn't like: Delivery.

Review #913218 is a subjective opinion of a user.

2.3
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website
Price Affordability
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Delivery issue payment return poor customer service. / $71
Preferred solution Deliver product or service ordered

Had an Experience with Light In The Box?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Hong Kong, Hong Kong, Hong Kong #1217698
Usually customers can submit tickets to Customer Service on the website and will be replied within 24 hours guaranteed. Here is the guide of how to subtmit ticket. http://www.lightinthebox.com/knowledge-base/c1192/a2974.html 【NOTE】If you don't know how wo submit a ticket and want to post a review here. Please kindly clarify the problem with the Order Number and details. The supervisor will create a ticket for you within 24 hours as long as we can locate your order.
Anonymous
to Anonymous Virginia Beach, Virginia, United States #1247758
'Tis a lie. Literally all you get is the run-around. Because seemingly the orders can never be located.

You May Also Like

"Not one dress like I picture or same material,all see through,one even shows padding and one is stained with black mark on the front.poor stitching which is clearly visible.and one..." Read more
"1) my package had not been received even though it says 5-8 business day. I filed a dispute with PayPal (good thing I used paypal) and WILL escalate it into..." Read more
"I made an order of 270$ After one day, they delete my order without any appreciable reason, and without a way of replying them. And they wrote me "you will get..." Read more
"Hi I made order for handling flower in June 9 -2016 Until today I received nothing ..." Read more
"I never received my item and it's been 4 months! They never refunded me and stopped responding to my messages!! ORDER #2415 I placed my order on: Jan 9 2017..." Read more
"My experience with Rise Broadband mimics that of nearly all the other reviews on this site. Horrible, unreliable and over priced service with hidden "verbal contracts" that you can't get..." Read more
"After contracting in writing and giving a 50% deposit with a 1 month completion date, Paul Wolfe never showed up to perform work contracted for. When called, he would always..." Read more
"We bought $1800 worth of concert tickets with assigned rows and seats - they were delivered as SRO's - online rep said we could sell them on their website and..." Read more