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2 comments

I'm very sad that the track number I ask for, for the past ten days was still not send to me. What a shame to lightinthebox . Today one of the service Girl called with private number and said that the track number will be sent to me in five minutes time and I am still waiting for over 6 hours.

My order No:160731****844361. Ticket Id:1303****.

Nike shoes leather blue max90.

I am waiting to hear from you soon.

Oscar EKWU

Reason of review: Order processing issue.

Location: Milan, Umbria

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LightInTheBoxCares
Light In The Box Response

Dear Customer,

We sincerely apologize for the inconvenience. Please log in your correct account with us.

The supervisor of customer service created one ticket for you.

Please contact her in this ticket and she'll definitely solve the problem.

Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=13212907

Sincerely,

LightInTheBox Customer Service

LightInTheBoxCares
Light In The Box Response

We sent you both in ticket and email to you. We found your previous ticket 13030942 was read and you haven't read this new ticket 13212907.

Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=13212907

But we will copy your tracking number here: You can check it here: http://www.17track.net/en, Tracking number RC430646575NL.

So our customer service sent you directly to your email as you haven't read ticket.

Please double check your email (pa***00@yahoo.com) which rejected our email this time again. Please check this email is still working.

We are waiting for your response.

Sincerely, LightInTheBox Customer Service

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