Product: Light In The Box Shipping Service Clear all filters (0 of 260 reviews match)
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Light In The Box - Phone returned

I return a phone on january 19 2018,i contact client services,but i don't get refound
2.9
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Light In The Box Shipping Service
#1252787
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I made an order, but most probably due to a system problem the shipping address got altered. I raised a ticket to the company, but they dont read what im writing and i just get automated responses that have nothing to do with my query. The address is correct apart from...
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Anonymous
Selina 1806070529657020

That is exactly what happened to me. They don't read, they just said stupid automated responses. I paid for expedited mail for between 5 and 8 days on the 8th day I still hadn...

3.0
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Light In The Box Shipping Service
#1251959
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I order a dress from them and during the order process I updated my address to a current address. Even though everything, my order confirmation, account, etc. showed the curreny address but apparenting their computer system for shipping did not update. The package was...
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1.7
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Light In The Box Shipping Service
I didn't like
  • Inablitiy to accept fault for shipping error for refund
#1248299
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Light In The Box - Terrible

Order wedding favours .recieved them and cant use them .boxes smashed .got stupid stickers on the front of them .waste of money i now have to go spemd more money and get from else where .complained and they said go to ur ticket which i dont have that or cant see it
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Light In The Box Shipping Service
#1247844
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I put in an order six men shirts on the 11th of April and you guys said i will receive my order with in 4-8 B days and i try email your but no answer i need my order because the month have end please i need answer.
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Anonymous
ernnernerni

if you paid with paypal file complaint with them, I did and got everything back...{{REDACTED}}

2.0
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Light In The Box Shipping Service
#1244015
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Light In The Box - Order not delivered

What happened to my order 1803190728556151 and order 1803191228560711.. of 24/03/2018.. I've tried customer care service. . But no help. . This is really worrying me because it's beginning to seem like a scam.. more than 250 Euro.. and after the 17 days maximum time today it's more than a month. And yet no goods and no money refund
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Light In The Box Shipping Service
#1236666
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Disgusting shop !!! All problems start if you have lost the order or been stolen. The support service simply does not answer or responds in Spanish to absolutely stupid things: offers to go to the post office or wait. I have problems on two orders. One more than 2...
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2.1
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Light In The Box Shipping Service
#1229714
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in january i order 2 items from light in the box.money was taken out of my account.on about sometime in march i tried to contact the company to let them know i didn't recieve my items.the response i got was my item was sent to someone in another country.when i asked...
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Light In The Box Shipping Service
#1228432
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Light In The Box - Very sad costumer

I purchase 5 braidsmaids dreses on march 13 and 14 2018.i only recieve 1.my wedding is in 2 weeks and i cant contact them .no phone number no one to talk to about my delivery .i would never every buy anything from light in the box .no customer service at all .my order number is1803160628508228.1803140528470743.
1.0
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Light In The Box Shipping Service
#1225341
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Light In The Box - Poor customer service

I ordered products from Light in the Box for wedding. First shipment is damaged. Emailed customer service which replied with a generic programmed response. Their reply had nothing to do with my issue. I have difficulty even locating an 800 number or Commercial number. Beautiful products but not worth the headache if products are defective. Don’t buy from them!!!!!!
2.8
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Website
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Light In The Box Shipping Service
#1222728
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