Product: Light In The Box Shipping Service Clear all filters (201 of 201 reviews match)
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My shoes Where supposed to arrive after one week. When I sent request the seller cant even answer If the sent My shoes. Company that recived My money dont even give proper only that I shoul contact seller. Lightinthebox is responsible I payed CN 65 around 70euro or 80...
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Light In The Box Shipping Service
I didn't like
  • No respons to my complain
#1125275
Hi i ordered girls sneaker led shoes for my daughter on 28th of october 2017 the Order #25782664 from the app which i downloaded from google store and logged in with my google account the i also received an email confirmation for the payment on my email address...
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Light In The Box Shipping Service
#1124914
I ordered an accessory for my Halloween costume on October 18th I paid for two to three days shipping .which of course was extra. was sent an email telling me that my stuff would arrive by the 26th.. i cancelled my merchandise on October 21st . needed it by the 24th...
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1.0
Product
Light In The Box Shipping Service
#1120203

Light In The Box - Order

#1131337
I placed an order of a pair of shoes. It said i would recieve it within 8 business days. Now i go check it say estimated shipping date dec2.
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Light In The Box - Didn't receive my order

#1099876
never received my order it's already been 15 days
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Light In The Box - Disappointment

#1093126
1.0
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I received some of my items, but never received the other 2 items that I payed for almost $50. No one got back to me either. Don't buy anything from the website.
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Exchange, Refund and Cancellation Policy
Product or Service Quality
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Light In The Box - Never received my order

#1090646
Paid 41.00 for a 25.00 product for 2 day shipping!! Email says it was shipped! Been over a week and no product yet! No way to contact them!! Will be calling my lawyer and Government contacts to start an investigation on a national level!! They will never be able to deal in the USA again!!
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I have sent several emails, starting at the beginning of September.Their replies consisted of "Give it a few more days". Finally, I've requested a refund, and they have said it will take 2 months to review the order and then they will decide if they can issue a refund....
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Light In The Box Shipping Service
#1116494
I wish I had read the reviews before I wasted my money on this company.I ordered and paid for 2 things for my impending wedding. I received one of the items. THEN I found out that the orders are processed in Great Britain but EVERYTHING is shipped from China! Which...
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Anonymous
N.U

I ordered and paid for 4 hand bags but received only two handbags since 9/16/17. I no longer trust this site and have vowed never to order no item no matter how cheap it may ...

1.0
Product
Light In The Box Shipping Service
I didn't like
  • No delivery of 1 item
#1115154
Hello, I ordered wedding decorations on 3.09.2017 order number 1708250024790939 there is no made-to-order items and there is no customized items in my order. I paid 41.46 euros for postal Expedited - (4 - 10 business days). in total i paid for this order :EUR € 154.28...
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1.6
Product
Light In The Box Shipping Service
I liked
  • Pictures of the clotes
  • Selection
I didn't like
  • No way to contact a live person
  • Incorrect delivery estimates
#1115048
I bought two cameras from a company based in China called “Light in the box”, in mid July 2017.The items were never delivered and I’m still waiting for a refund. I have contacted them on numerous occasions. I don’t believe that their employees that replied to my query...
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Light In The Box Galway, County Galway
Product
Light In The Box Shipping Service
#1113156
I purchased a digital pocket recorder in August ,2017 and received an e mail on September 14,2017 the item was shipped.It is now October 1 and no word yet i sent this company several e mails with no reply. The moral of this story..IF IT IS TO CHEAP YOU WILL NEVER GET...
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1.5
Product
Light In The Box Shipping Service
#1108609
I ordered a brass drain, where I was charged 55.87 mostly shipping. They sent me a coffee mug in error. I tried solving it with them for two weeks to no avail. I then went through PayPal, and since they provided a tracking number that had the wrong item Paypal closed...
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1.0
Product
Light In The Box Shipping Service
#1106869
I JUST RECIEVED MY ORDER TODAY 9/25/17 AND IT WAS THE WRONG ITEM COMPLETLY!I ORDERED A BIDET SPRAYER AND RECIEVED A KITCHEN SINK FAWCETT. WENT TO THE WEB SITE AND THERE IS NO WAY TO GET A HOLD OF ANYBODY AT ALL. SENT AN EMAIL FOR NOT RECIEVING A PACKAGE BECAUSE THAT'S...
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Anonymous
Anonymous

I feel your pain! All I want to do is call to order a helmet and there's NO phone #! The website isn't letting me add the helmet to my cart....just keeps "spinning"! No way to...

1.5
Product
Light In The Box Shipping Service
I didn't like
  • Zero customer service
  • Got the wrong item and it came slow
#1106184