Product: Light In The Box Shipping Service Clear all filters (411 of 411 reviews match)
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Light In The Box - Do not touch them

I have placed an order 7 days ago and when trying to find my order it says not in the system yet there is no contact e-mail or phone number that i can manage to access
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Review
#1702092 Review #1702092 is a subjective opinion of poster.
Service
Light In The Box Shipping Service
Pros
  • It was shocking
Cons
  • Felt like a scam
Reason of review
Order processing issue
Loss
$88
Preferred solution
Full refund

Light In The Box - ??????????

I ordered some two pairs of shoes and I haven’t received my order can somebody help me please Tracking ru394176347nl Order 1910220934384928 Francisco Ledesma (209)430-3829 fledesmalozakikon77@gmail.com 2001 Bordeaux av Stockton ca
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Review
#1700644 Review #1700644 is a subjective opinion of poster.
Service
Light In The Box Shipping Service
Reason of review
Order processing issue

Light In The Box - My transaction is pending so not great Great

2.0
Details
I bought a tri suit for a iron man in a few weeks I’m from Melbourne Australia and I didn’t realise it was from London and it’s pending so I wanna cancel it and get a refund
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Review
#1698490 Review #1698490 is a subjective opinion of poster.
Service
Light In The Box Shipping Service
Pros
  • Wide selection
Cons
  • No phone number to reach customer service
Reason of review
Problems with payment
Loss
$130
Preferred solution
Full refund

Light In The Box - Never received item

Never received my moon light, will never order again,
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Review
#1695585 Review #1695585 is a subjective opinion of poster.
Service
Light In The Box Shipping Service
Pros
  • Product
Cons
  • Delivery taking forever
Reason of review
Problem with delivery
Loss
$20
Preferred solution
Deliver product or service ordered
Tags
  • Light In The Box Unreachable With

Light In The Box - Where is my order???

Light In The Box - Where is my order???
Light In The Box - Where is my order???
Light In The Box - Where is my order???
I bought in your site men earrings and now after 8 days I’m trying to look for my order and you don’t know my and I already pay for it. My nam is eyal sharon and that’s my order number.1910010234181947. I’m also sending you reference for my pay and attached to copy I did from my order. Please let me know what’s happened.
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Review
#1675816 Review #1675816 is a subjective opinion of poster.
Service
Light In The Box Shipping Service
Reason of review
Problem with delivery
Loss
$70
Preferred solution
Deliver product or service ordered

Light In The Box - Orders not received, paid for 3 to 5 business day delivery. It has been almost 2 months with only 1 item out of over a dozen. When will I get my order?

1.0
Details
I am unhappy with lack of delivery of the products I ordered
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Review
#1664669 Review #1664669 is a subjective opinion of poster.
Service
Light In The Box Shipping Service
Cons
  • Very poor shipping time
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Light In The Box - No order confirmation

1.0
Details
Light In The Box - No order confirmation
I placed an order, no order confirmation received, money was taken from my account on 16th September 2019, I have attempted to track by signing up to website after I made my order and requested tracking notifications but nothing yet. No way of contacting anyone so how can I raise this issue
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Review
#1664390 Review #1664390 is a subjective opinion of poster.
Service
Light In The Box Shipping Service
Cons
  • No customer service
Reason of review
Order processing issue
Loss
$17
Preferred solution
Deliver product or service ordered

Light In The Box - Terrible and poor customer service and care with my package!

1.0
Details
Late on shippment of our topper for our wedding cake. Came in today and its broken! I want my money and the object i paid for!
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1 comment
QualifiedLadybug877
#1753109

The worst thing ive ever ordered in my life!

Review
#1663847 Review #1663847 is a subjective opinion of poster.
Service
Light In The Box Shipping Service
Pros
  • Product
Cons
  • Not delivered as ordered with extra cost
  • Poor customer service
  • No number to call to get refund
Reason of review
Damaged or defective
Loss
$26
Preferred solution
Full refund

Light In The Box - Order paid but not received

I ordered a red dress on about 13/9/19 and payment taken out of my bank account, amount of £25.77 Can you look into this for me. Thank you
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1 comment
Anonymous
#1768611

Bitte ich brauch then address bitte

Review
#1662426 Review #1662426 is a subjective opinion of poster.
Service
Light In The Box Shipping Service
Pros
  • Service
  • Speed of customer service
  • Design
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Contact Light In The Box Customer Service

Mailing Address:
LightInTheBox.com
No. 141 Des Voeux Road Central
Hongkong, Hainan
China
All Light In The Box Contacts

Light In The Box Reviews

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Light In The Box reviews

Light In The Box in Pelham, New Hampshire - Never received my order!!

Ordered 2 dresses fo my sons wedding aug 30th my card was charged sept 7th!! Never got them!! Paid 15$ for FAST delivery!!! Messaged 2times, no response!! So now it will go to my Chase Visa card!! THEY will get my money back!!
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Review
#1661975 Review #1661975 is a subjective opinion of poster.
Service
Light In The Box Shipping Service
Reason of review
Order processing issue
Loss
$80