Light In The Box - Review in Auctions and Internet Stores category from Hyde, Tameside

52 of 1645 Light In The Box reviews

We ordered a number of dresses through this company and paid what were referred to as "shipping costs". Once the goods arrived and we sent one poorly made dress back, we received a bill from DHL for unpaid Duty and VAT of £103. This charge wasn't made clear to us at all during ordering and it is ludicrous that this is allowed to happen

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Customer service
Discounts and Special Offers
Product or Service Quality
Billing Practices
Price Affordability
Diversity of Products or Services
Turnaround Time
Privacy and Data Security
Delivery Service
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Additional Fees

Reason of review:
Problems with payment
Review category
Auctions and Internet Stores
review #918604 by
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52 of 1645 Light In The Box reviews
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