Hyde, Tameside
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We ordered a number of dresses through this company and paid what were referred to as "shipping costs". Once the goods arrived and we sent one poorly made dress back, we received a bill from DHL for unpaid Duty and VAT of £103. This charge wasn't made clear to us at all during ordering and it is ludicrous that this is allowed to happen

Review #918604 is a subjective opinion of a user.

2.6
Diversity of Products or Services
Privacy and Data Security
Turnaround Time
Warranty
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website
Price Affordability
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Delivery Service
Advertised vs Delivered
Additional Fees
Billing Practices
Customer service
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Problems with payment / Not specified
Preferred solution Not specified

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