Hyde, Tameside
Not resolved
2.6
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We ordered a number of dresses through this company and paid what were referred to as "shipping costs". Once the goods arrived and we sent one poorly made dress back, we received a bill from DHL for unpaid Duty and VAT of £103. This charge wasn't made clear to us at all during ordering and it is ludicrous that this is allowed to happen

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss problems with payment of a product or service. Light In The Box needs to read this review and look into the issue (if any) according to poster's claims.

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