Not resolved

Update by user May 05, 2016

Still have not received my earings customer service does not care refuse to give me what I paid for this company is the worst never order from them they are scam artists and thiefs just take your many charge fir express shipping and send what they want when they want

Original review posted by user May 04, 2016

Placed orde 4/11/16 paid for it immediately was supposed to have express shipping order arrived weeks layer i ordered earrings they sent me a ring they refuse to correct there mistake they keep giving me the same answer when they get ring back they will send me earrings i told them i have no way to orint a lable and they refuse to send me what i ordered and paid for

Review about: Online Order.

Review #841472 is a subjective opinion of a user.

Customer service
Product or Service Quality
Billing Practices
Turnaround Time
Discounts and Special Offers
Price Affordability
Privacy and Data Security
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Delivery Service
Additional Fees
Delivery Service
Reason of Review / Monetary Loss Order processing issue / Not specified
Preferred solution Not specified

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Light In The Box Verified Representative
This is Pinni from Lightinthebox. I am glad to help. After review your case, i had conducted ticketId=12666562# in our ticket center and provide a solution for your case. please log in your mini in the box account--go " personal center"--"my ticket" to check our reply . please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.
to LightInTheBox Ventura, California, United States #1157394
I have an order my number is #1788507. Can you tell me when I will receive it? It said 5-8 days and I have seen nothing.
to adri #1157750
Light In The Box Verified Representative
dear customer the order number you ordered is incorrect.
you may log in and submit a ticket to contact our customer service for help. Here is how you can contact them:

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