Not resolved

Update by user May 05, 2016

Still have not received my earings customer service does not care refuse to give me what I paid for this company is the worst never order from them they are scam artists and thiefs just take your many charge fir express shipping and send what they want when they want

Original review posted by user May 04, 2016

Placed orde 4/11/16 paid for it immediately was supposed to have express shipping order arrived weeks layer i ordered earrings they sent me a ring they refuse to correct there mistake they keep giving me the same answer when they get ring back they will send me earrings i told them i have no way to orint a lable and they refuse to send me what i ordered and paid for

Review about: Online Order.

Review #841472 is a subjective opinion of a user.

Billing Practices
Advertised vs Delivered
Discounts and Special Offers
Product or Service Quality
Price Affordability
Additional Fees
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Privacy and Data Security
Turnaround Time
Delivery Service
Customer service
Reason of Review / Monetary Loss Order processing issue / Not specified
Preferred solution Not specified

Had an Experience with Light In The Box?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Light In The Box Verified Representative
This is Pinni from Lightinthebox. I am glad to help. After review your case, i had conducted ticketId=12666562# in our ticket center and provide a solution for your case. please log in your mini in the box account--go " personal center"--"my ticket" to check our reply . please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.
to LightInTheBox Ventura, California, United States #1157394
I have an order my number is #1788507. Can you tell me when I will receive it? It said 5-8 days and I have seen nothing.
to adri #1157750
Light In The Box Verified Representative
dear customer the order number you ordered is incorrect.
you may log in and submit a ticket to contact our customer service for help. Here is how you can contact them:

You May Also Like

"The issue with lightinthebox box was a dress I order I call myself ordering a size larger than what I wear I recieved the dress good Quality but I couldn't..." Read more
"I order something wrong color and size what do i do about that and they where Addais the size 5.5 green and black you guys sent me red and on..." Read more
"I found an inexpensive 100 Watt LED. The description was contradictory and lacked the most important information to actually run the thing. I wanted to inform them of the fact..." Read more
"I have had a terrible experience with light in the box! I paid (Oct. 12) for item with express expedited shipping (3-4 business days) (1-3 days for processing). I have..." Read more
"I ordered an inground pool ladder which cost me 275 plus tax.When i received ladder there was noticable damage on the box.When i open the box the one ladder rail..." Read more
"1.Getting back your Lost lover quick as possible 2.Business problems as in boosting your business with more customers 3.Marriage fixing , no more separation of properties in courts of law..." Read more
"My wife found a "brown plant looking residue" inside the Kirkland Water Bottle. This is very disturbing to find since she is 9 months pregnant about to give birth to..." Read more
"I called for a fencing quote and they sent MATT who arrived at the appointed time. He viewed my yard and gave me a written quote. A day later I..." Read more