Philadelphia, Pennsylvania
1 comment
Not resolved

The issue with lightinthebox box was a dress I order I call myself ordering a size larger than what I wear I recieved the dress good Quality but I couldn't zipper the dress-up.Contact them by email an explain to them I would like to even exchange, they lied and said I bought a dress that was made to order.

That was not true in states that the dress I order is a size 16 wide, a customized dress, that I couldn't return. So I have been blowing up their email for a return or an exchange. Before I knew this would be a issue with the dress I order 2 more dresses In a larger size than the 16 wide so I know it would fit. Been reading the negative complaints this website is a scam so what I did was order my dresses to PayPal mind you the dress is beautiful but is too small can you zip it up.

Hopefully I will get my money back through PayPal.We will see.will never from them they are paying to give a positive report when is a negative report they are not true to what the advertise

Review about: Cocktail Party Dress A Line.

Review #906366 is a subjective opinion of a user.

2.4
Customer service
Website
Price Affordability
Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Warranty
Advertised vs Delivered
Privacy and Data Security
Turnaround Time
Additional Fees
Diversity of Products or Services
Billing Practices
Discounts and Special Offers
PRODUCT OR SERVICE
Dress
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Not specified

Had an Experience with Light In The Box?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Shanghai, Shanghai, China #1203465
Usually customers can submit tickets to Customer Service on the website and will be replied within 24 hours guaranteed. Here is the guide of how to subtmit ticket. http://www.lightinthebox.com/knowledge-base/c1192/a2974.html 【NOTE】If you don't know how wo submit a ticket and want to post a review here. Please kindly clarify the problem with the Order Number and details. The supervisor will create a ticket for you within 24 hours as long as we can locate your order.

You May Also Like

"Bought a costume from Light In The Box for my Halloween party. It was delayed and after i complained about it they sent me my order. But when i got..." Read more
"I did the live chat pre-order. And the person was very helpful. I asked if I order now feb 4 will I get the item in time for feb 16,..." Read more
"I wish I had seen the reviews on this website before I placed my order. I ordered three items for an event almost a full month away. The item detail pages..." Read more
"1) my package had not been received even though it says 5-8 business day. I filed a dispute with PayPal (good thing I used paypal) and WILL escalate it into..." Read more
"My experience with Rise Broadband mimics that of nearly all the other reviews on this site. Horrible, unreliable and over priced service with hidden "verbal contracts" that you can't get..." Read more
"My order has not arrived. please confirm about my order. when my order will arrive? how long? My order has not arrived. please confirm about my order. when my order..." Read more
"The watch is heavily used and absolutely not new. There is a lot of wearing sign on the band and watch's side. The box is old with many visible dots..." Read more
"I placed a order of $42 3 chicken pasta and salads to go with them. The pasta in the bowl wouldnt feed my 6 year old its so little! The..." Read more