I ordered a dress from Light in the box.com and paid with my Credit Card.I was so excited.
Then I read the horrible customer reviews; no customer service number, no way to talk to anybody, the automated ticket number, they give you the run around, shoddy damaged merchandise, terribly sewn dresses and some don't even deliver! I immediately emailed them demanding they cancel my order and demanding my money back and I got a response saying they refunded my money back to my Credit Card but it will take 3-5 Business Days for them to do it and 7 -25 Business Days for it to show up on my Credit Card!!
I am waiting to see if they will actually do it but they seduce you with their very attractive and sophisticated website that looks legitimate, but for a Huge Wholesale Company that sells everything from Designer Ball Gowns to IPHONE Cases, it is illogical that they don't have a Customer service hot line Like Amazon.Com or Ebay.com.
This person wrote the review because of poor customer service at Light In The Box and attached a photo. Reviewer claimed that he or she wants Light In The Box to read this review and look into the issue (if any).
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Also, this reviewer considered the following company: Zulily. We collected other reviews about products and/or services offered by Light In The Box dress for you to read. This information may help you with your purchase decision.