Product: Light In The Box Customer Care Clear all filters (0 of 75 reviews match)
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Light In The Box - Sucked

Sarcastic Ordered A cute little jacket Key word LITTLE tried to send it back but they keep sending me a ticket to fill out It's been two months WTF NO PHONE NUMBER TO CALL I WANT MY MONEY BACK AND TO BREAK TIES WITH YOU RIP OFFS :MAD:
1.9
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Light In The Box Customer Care
#1353379
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Light In The Box - Angry Custoner

Purchase two itema from this compant ni customer sercice numbee uf yiu have any questiona or woukd like to cancel . The enail address rg ees guce yiu us a bogus email address for customer service get sent back to you fajw email address dir customer support!!
1.0
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Bayrut, Beirut Governorate
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Light In The Box Customer Care
#1346601
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i bought some shoe boots from light in the box for a wedding, what a joke they took over six weeks to come, by which time the wedding has come and gone!!!!! i returned them as per instructions paying over £8 postage, this was done on the 12th July 2018, i still haven't...
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Light In The Box Customer Care
#1345948
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Light In The Box - Order came to late

Order came too late! I don’t need it now and I would like to return it for a refund. How do I get a return label? Are how can I speak with someone directly. Need a label are phone call.
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Light In The Box Customer Care
#1326812
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Light In The Box - I’ve learnt my lesson the hard way. Do not order from LightInTheBox. Bogus company with no products.
Light In The Box - I’ve learnt my lesson the hard way. Do not order from LightInTheBox. Bogus company with no products.
Light In The Box - I’ve learnt my lesson the hard way. Do not order from LightInTheBox. Bogus company with no products.
November 16, 2017: I ordered Christmas presents (Hats) worth £155 from LightInTheBox. They were never delivered. After several weeks delay and several messages they said that there was a ‘missed delivery’ at my property and the order was returned a depot (this was a...
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1.0
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Light In The Box Customer Care
I didn't like
  • Customer service is a joke
  • Have not received refund
  • Item not received
#1248940
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Light In The Box - This is crap

Made my order tryed to track package but they won't let me asked for my shipping number so I sent pics of the whole transaction and they said it wasn't my shipping number even tho they sent me that #???? Can't get any answers idk this site is crap
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Light In The Box Customer Care
#1226129
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I ordered clothing for my granddaughter go Christmas, it came after Christmas! I immediately returned the package on January 4 2018. I have to this day not received my refund. I have only received run around from them and pay-pal! Very upset I don’t have 160.00 to give...
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Light In The Box Customer Care
#1221762
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I purchased some goods which arrived so late that I had to return them.I have not had any refund for the goods or the $16.00 it cost me to ship the goods back. Whenever I try to contact them - they just close the tickets with no response.... The goods were for my...
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1.0
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Light In The Box Customer Care
I didn't like
  • Zero customer service
  • No email
  • No cutomer service
#1213970
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Light In The Box - Worst ever

I ordered a wig on 01/27/18 but i mistakenly put in a wrong email address. Everything else is correct and i still have not received my order. I have texed the dam customer service and they are not responding. Please refund my money
1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
Product
Light In The Box Customer Care
#1196354
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In November 2017 I ordered an item from this abominable site.The company gave a tracking code after I paid $106.29. After two months I wrote to them asking why the shipping process hadn't changed. They responded, telling me the item was not available. I asked for a...
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1.5
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Light In The Box Customer Care
#1193177
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