DO NOT DO BUSINESS WITH LIGHT IN THE BOX.YOU CANNOT CONTACT CUSTOMER SERVICE without an order number.
When I went to track my last purchase, my account was GONE. So I tried to re-activate it and I got the message that there was no account associated with my one and only email address. When I searched everywhere on the site for customer service, you can only contact them through an invoice. No account, no invoice.
Through my paypal acct, a payment was made to Light in the Box on 1/14/16.
I have not received that shipment and I am not able to see any of my past orders.I cannot contact them.
More Review Details
- Reason of review:
- Order processing issue
- Product or service
- Review category
- Luxury / Jewelry