Light in the Box Bad Customer Service

372 of 1645 Light In The Box reviews

DO NOT DO BUSINESS WITH LIGHT IN THE BOX.YOU CANNOT CONTACT CUSTOMER SERVICE without an order number.

When I went to track my last purchase, my account was GONE. So I tried to re-activate it and I got the message that there was no account associated with my one and only email address. When I searched everywhere on the site for customer service, you can only contact them through an invoice. No account, no invoice.

Through my paypal acct, a payment was made to Light in the Box on 1/14/16.

I have not received that shipment and I am not able to see any of my past orders.I cannot contact them.

This review is a subjective opinion of a user.
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More Review Details

Reason of review:
Order processing issue
Product or service
Jewelry
Review category
Luxury / Jewelry
review #789950 by
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372 of 1645 Light In The Box reviews
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Anonymous

Feb 17 #1113322

I still haven't received my items and they said it was shipped... What do I suppose to do????

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