Product: Light In The Box Account Clear all filters (77 of 77 reviews match)
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Light In The Box - My Order

I ordered a burgundy sweater October 23, 2019 and my credit card has been billed $23.51 and I would like to know when I will be receiving it?
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Review
#1699912 Review #1699912 is a subjective opinion of poster.
Product
Light In The Box Account
Cons
  • Did not get product i ordered
  • Items did not arrive
  • Did not get the products i ordered
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Light In The Box - No order appeared on my account

Ive ordered 2 dresses lon the 19th of October till now i did not recieve anything on my order its says no order have been made yet i paid for the dress and also for delivery. I eve recieve a notice telling me that my parcel has been shipped to the warehouse but nothing on my order . My order no. 34356254
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Review
#1696183 Review #1696183 is a subjective opinion of poster.
Product
Light In The Box Account
Pros
  • It is hard to talk to any one
Cons
  • No tracking options or realistic delivery timeframe
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered
Tags
  • unavailable

Light In The Box in Manchester, England - Need help, please

2.0
Details
Dear help team, My name is Rose Cronin and I made an order on Saturday evening. It us a woman Santa dress. The order number is: 1910051334223666 I placed this order using my phone number 07787080879 I did not receive any confirmation of my order. I tried to login using my phone number, but the webpage says that my number is not recognised. Please, help me get access to my account or send me a confirmation on my phone. P,ease, see the screenshots I could make after I made the order. Please, help me. Regards, Rose
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Review
#1676944 Review #1676944 is a subjective opinion of poster.
Product
Light In The Box Account

Light In The Box - No confirmation of my order money withdrawn from my bank account

1.7
Details
Light In The Box - No confirmation of my order money withdrawn from my bank account
Light In The Box - No confirmation of my order money withdrawn from my bank account
I ordered women's sophisticated elegant sheath dress solid colored sequins on the 26th and paid express shipping. The payment has been deducted form my account. I have had no confirmation or my order or tracking number. Please reply URGENT.
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Review
#1676109 Review #1676109 is a subjective opinion of poster.
Product
Light In The Box Account
Pros
  • Good price and nice clothing
Cons
  • No contact to customer service
Reason of review
Order processing issue
Loss
$75
Preferred solution
Deliver product or service ordered

Light In The Box in Georgetown, Texas - Cancel my account

I just received an email that you were going to charge me $1 per month because my account has not been active. I have tried every way possible to get in touch with you to no avail. You're help link does not work and there is no phone to call. Please cancel my account immediately. bbvranch@yahoo.com
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Review
#1622825 Review #1622825 is a subjective opinion of poster.
Product
Light In The Box Account
Reason of review
Poor customer service

Light In The Box in New Brunswick, New Jersey - Can access web page

3.0
Details
Trying to lug on website to check order status but it states I don’t have any order on file order number 1811062131313295 labroncampbell67@gmail.com
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Review
#1418059 Review #1418059 is a subjective opinion of poster.
Product
Light In The Box Account
Reason of review
Not as described/ advertised

Light In The Box - Where can i delete my *** account???

This piece of *** website doesnt have an option to delete my *** account. I will never buy from you EVER. So can you delete my *** account???
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Review
#1133212 Review #1133212 is a subjective opinion of poster.
Product
Light In The Box Account

Light In The Box - No account information

My credit card was charged $24.18 on October 18th for a Sia wig. The reference number is 6032. I have received no communication or receipt of this order. When I try to login to view my shipping details my email address kuligca@gmail.com is unrecognizable. Someone please tell me what is going on ASAP. My credit card was charged $24.18 on October 18th for a Sia wig. The reference number is 6032. I have received no communication or receipt of this order. When I try to login to view my shipping details my email address kuligca@gmail.com is unrecognizable. Someone please tell me what is going on ASAP.
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Review
#1118784 Review #1118784 is a subjective opinion of poster.
Product
Light In The Box Account
Reason of review
Poor customer service
Loss
$24
Preferred solution
Let the company propose a solution

Light In The Box - re booking order. against fully paid but canceled order.

i booked one order no.1709190325185629 all payment done.. but i canceled the order due to wrong billing address. now i rebook the same order no.1709210825222069 but asking again payment. please. rebook my order against same paid order . so no need to repay. please solve the issue
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Review
#1105617 Review #1105617 is a subjective opinion of poster.
Product
Light In The Box Account
Reason of review
Order processing issue

Contact Light In The Box Customer Service

Mailing Address:
LightInTheBox.com
No. 141 Des Voeux Road Central
Hongkong, Hainan
China
All Light In The Box Contacts

Light In The Box Reviews

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Light In The Box reviews

Light In The Box - my order is now shown on My Order section

I placed an order on 11th of August and paid it with my paypal account( My Order No. #24570876). however, I can't see my order on the status section on your wed site. so please let me know the situation on it. Thank you.
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Review
#1089107 Review #1089107 is a subjective opinion of poster.
Product
Light In The Box Account
Reason of review
Order processing issue