47 W Polk St Suite L5 (basement), Chicago, IL 60605, USA
Not resolved
1 comment

I just got my order from the transport carrier and once I opened it, I saw that there was pink goop all over everything. The entire nail supplies order had melted.

All the powders, gels, and polish was broken or melted and the entire order is filled with product.

I will pay to send it back if I have to, however I NEED this equipment sent back to me As Soon As Possible...

Even the airbrush equipment was all filled up with nail products. Please call me as promptly as you can as I need these products for a nail show within the next 2 weeks.

Very Sincerely,

Bernadine Reget

Product or Service Mentioned: Nail Polish.

Reason of review: Damaged or defective.

Monetary Loss: $96.

Preferred solution: Please resend me a new order, and I'll send you the products shipped that are melted & broken...

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Contact the seller directly and request a replacement order as it sounds like everything in the box was ruined. If they demur, just dispute the charge with your card issuer and supply the reason for disputing the charge.

Then, of course shop elsewhere. Most good retailers will just replace the order when things like this happen.