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Initial delivery date passed. After contacting Light in the Box, delivery was extended to 28 days.

This was over the holiday season so I was patient. At 30 days, Light in the Box then extended to 38 days. I waited and contacted Light in the box again at 40 days after purchase. The company extended the delivery date AGAIN to 60 days.

It is now 62 days after purchase - still no merchandise.

After requesting a refund (2 times) repeatedly told to wait for package and go to post office and ask about it. DO NOT BUY FROM THIS COMPANY!

Review about: Light In The Box Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $12.

Preferred solution: Full refund.

I didn't like: Failed to deliver item ordered.

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Anonymous
#1427019

I am trying to get an address to return items that are all too small ( size L is size 8) so that makes me xxxL. I have sent e-mails for RE-TURN ADDRESS and they are responding but I am still not getting a re-turn address.

I will NEVER BUY FROM THEM AGAIN. CUSTOMERS BEWARE. IMPORT TAX €38. ON ITEMS THAT COST LESS THAN €70.

CLOTHES OF CHEAP QUALITY.

YOU COULDN'T GIVE THEM AWAY. VERY ANGRY X CUSTOMER

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