Light In The Box - Item Never Arrived
Luckily, I only made a small purchase from this company: two LED bulbs to replace Halogens. The price was great, under $8 with free shipping.
Unfortunately, after ordering, there was a statement that the order was unable to be tracked because it was being shipped via mail. The tracking page said the items were shipped right away but might take as much as 20 days to arrive. Another tracking page on their site indicated that it might take as many as 30 days or even longer -- but still no way to check on progress, only that it had been shipped from some unnamed location.
After 25 days of being in the dark I ordered some much nicer bulbs from my regular on-line source and received them in two days. My advice is to avoid lightinthebox.com.
Reason of review: Problem with delivery.
Monetary Loss: $8.
Preferred solution: Full refund.
Light In The Box Cons: No tracking options or realistic delivery timeframe.
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