Not resolved

I received my ordered item- a wrist watch with item no #: 2852220975393067 yesterday. Meanwhile, the watch worked just for few minutes and has since stopped.

This therefore necessitates a return and refund of my money. However, I could not find any item in 'my order'. Probably because i signed on only after I have made the order. Consequent upon this, it has been impossible for me to follow the steps highlighted in the 'return / replace' link on the website of 'light in the box'.

Particularly, I could not initiate a request for a return ticket. And I have also tried to send an email to the company, but got an auto reply which unfortunately couldnt help.

Review about: Watch.

Reason of review: Bad quality.

Monetary Loss: $20.

Preferred solution: Full refund.

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