Rennes, Brittany

i am a new customer that shopped on line not knowing how long it takes for processing and shippment. found out after payment how long it takes for delivery, pls can you tell me who to get in touch with as the ordered iteams are needed for the 15th of may 2012,, tried the contact us and it is not helpful.

i will appreciate if a phone number is sent to me , to enable speak with someone as soon as possible.

this is very urgent and my wedding is on the 15th.

will appreciate your assistance. will be waiting for your imediate response

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Irene Moore
Shopping Expert
Shipping and delivery policies are covered in the Light in the Box faq section. The Global Post Service is the cheapest option.

It may take up to 20 business days or 28 weekends. No tracking is provided.

The Global Postal Service with tracking is more suitable since it takes from 10 to 18 business days. Tracking is provided for an extra charge.

Expedited and priority shipping options are also available.

Please check out more details regarding this issue given in the article “The Best in Overseas Shopping: Light in the Box vs Gearbest. If you need any assistance, you may try to reach out to Light in the Box Customer Service by email at or via their social media networks.


I have been sent a confirmation of redelivery request. The address is clearly stated in the request, yet LITB have failed to deliver the belt and caused me all sorts of problems Reference number is 3-1008649589617 Date on card - Monday 19 August 2019 Name on card - L Harris Delivery address - 69 Ringley Road Whitefield Manchester M45 7LH Number of items - 1 email - tel - +447469 859854 I cant get hold of anyone at LITB !!!!! I wish to make a complaint


Good luck with that I ordered a dress for my granddaughters wedding and it came 3 months after it was suppose to. I ended up buying a dress somewhere else.

Ya anything you get from them and want to return goes to China. I was going to ship 3 things back to them and the shipping was mroe then the product. I will never shop with them again..

Its not a deal if you never get it and I also found out after receiving my items 3 months late that they are made very cheaply. So not a good place at all to shop..


Hi, I am still waiting for the order which consisted of a rain proof and a winter jacket for my dog.


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They said the process and the shipping will take 1-4 days.

I've not received any information concerning the shipping. I've sent many messages nut no response.


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I would like my REFUND.


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I placed my order in Early February but none of the items I ordered arrived up to now. Please advice


I need to change my shoes from 11.5 to12 the 11.5 is to small if you could contact me so we can make plan to exchange them thank you pleasePlease send me addresses when I can send for exchange those shoesThank u ,I m waiting for your respond


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I ordered things for my wedding coming up in 30 days... at this point i just want my money back so i can get these items needed for our wedding reception


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No customer service.



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please what should I do? because I am no happy at all about this.


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I await your urgent response

Mrs A Bozkurt


I ordered on 17th and chose expedited DHL express. They have only replied TWICE to tell me it would finally be "processed" on the 26th.

Guess that didn't occur.

I'm trying to find a phone number but EVERY customer service help menu only lists email. GIVING ME THE ***.


Get me off your list. I’ve unsubscribed you at least 5 times.

This is now considered harassment by your company.

Go away. Considering lawsuit


I’m seeking legal advice

If I don’t get my shirt

I’m afraid there Name will

Be over the internet rest a sure of that


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