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They took my payment and cancelled my order without my knowledge and now there's no way to contact them unless I 'buy' something else. I placed the order 2 weeks ago and have been checking on the status each day, but today I looked and it said there was no orders, then checked my bank statement and it was paid for and everything even with shipping protection that's an extra 45 cents so I paid it, so now I have no gift for my fiancé, no money back, and no way to contact them.

Im pissed!!! DO NOT ORDER FOM THEM OR THEY WILL STEAL FROM YOU

Product or Service Mentioned: Light In The Box Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $13.

Preferred solution: Deliver product or service ordered.

I liked: Items for sale.

I didn't like: That they took my money and cancelled my order, Not being able to get service, No phone number, No contact to customer service.

Company wrote 0 public responses to the review from Dec 28, 2016.
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