Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Website
1 comment

i bought jacket ordered xxl size waited 4 weeks for delivery , jacket would not even fit my daughter who is a size 12 after a number of emails still my problem has not been resolved , and expect me to pay £15.00 postage for return I will not buy or recommend this company to anyone . furious and disappointed in light in box also cant understand why you cant respond through my email message box , I find it so difficult to get in touch with you , I am now left with a jacket I cant wear or give to my daughter .please respond to my complaint .how long do I have to wait for a response from you regards Margo

Review about: Jacket.

Reason of review: wrong size to uk size .

Monetary Loss: $57.

Preferred solution: Full refund.

I didn't like: Customer service and product not as requested.

Had an Experience with Light In The Box?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Louisville, Kentucky, United States #1298114

SAME THING HAPPENED TO ME. THEIR CLOTHES ARE CHILDREN'S SIZES !!!!!

You May Also Like