Not resolved
2.2
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
0 comments

I ordered from this company 2 weeks before Christmas.I checked 3 - 4 day delivery.

One package arrived December 26th and the balance of my order on January 4, 2017. I sent multiple emails, and looked everywhere on the web site for a phone number. My emails went unanswered, and there is not a phone number. I found after I placed my order which was promptly accepted, I could not pull up my order.

There was no record found of my purchase. I did take a photo of my order with my order number, thankfully. I also paid with PayPal which I felt safer than my bank or credit card. The merchandise is as described, but I will not order from them again.

I do like a bargain, as anyone, but the lack of customer service out ways my savings. This company should be ASHAMED. All merchandise is made in China.

I am moving away from ALL manufactured items taking away from American jobs.I would suggest everyone in the US consider this too.

Review about: Light In The Box Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $138.

Preferred solution: Deliver product or service ordered.

I liked: Items for sale.

I didn't like: Zero costomer service, Delivery failure as promised.

Had an Experience with Light In The Box?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like