Contact Light In The Box Customer Service
How to Reach a Person at Light In The Box
Verified Contact Information
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Light In The Box Emails:
Customer Service
Legal
Copyright Infringement Inquiries, Privacy Inquiries
it_security@lightinthebox.com
How to Contact Light in The Box Customer Service?
Contact Information
Light In The Box Website:
Light In The Box Help Center:
Corporate Office Address:
LightInTheBox Limited
Summary of Light In The Box Customer Service Calls
15.3K
TOTAL
CALLS
CALLS
00:39
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Light In The Box?
Shipping and Delivery Question:
- “Tracking number has too many number has too many numbers and shows delivered but not received.”
- “I did not receive all of my order”
- “Tracking an order.”
Request for Information Question:
- “Questions about order”
- “Order information”
- “About order”
Return/ Replace Question:
- “To return an item”
- “I I want to talk to somebody and return some items”
- “Return items”
Product/ Service Question:
- “My order i purchased”
- “To resolve a purchase”
- “Product does not fit”
Refund Question:
- “About refund”
- “I am unhappy with my order, and I am finding extremely difficult to get a refund,”
- “Refund question”
Payments and Charges Question:
- “I want to know where my order is. They took my money & never confirmed my order.”
- “Report your co to my bank for fraud”
- “Charge in my card”
Activation/ Cancellation Question:
- “Unsubscribe me from your emails”
- “My order is canceled l want talk to someone”
- “Order canceled and i want my money”
Account Question:
- “I have an account via my email but my password is not accepted....I want to order 2 items now ...I followed the prompts and created a new password which was not accepted....Please find my account and help me place this order !!”
- “Money taken out of account”
- “Can't get account”
Staff Question:
- “Speak to customer service”
- “Customer service”
- “Call customer service and get a message, mailbox is full. Need to exchange a dress for a different size. Would really appreciate some help”
Website/ Application Question:
- “Cannot do anything on site!!! Want my proper order prices”
- “The website will not except my custom order”
- “I can't get through to your website”
Cards Question:
- “Credit card charged and no order is showing”
- “My credit card was charged for a shirt purchase, but I have no receipt or acknowledgment from Light in the Box. I need the shipping order or refund ! Michael ODell”
- “Wrong name on card”
Other Question:
- “I want my order”
- “Don't receive my orden”
- “Bestellung”
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Light In The Box