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1.0

Hello,

I bought a dress the number of order was 141020****636360, however at the end of the purchase, the date of delivery was too late, so I canceled the order inmediately following the rigth steps, the purchase was charged to my credit card, but I never received the refund due to the cancellation nor even the dress, I have tried to contact you in every single way, and haven't received any answer to my problem, please Help me, I need My money back!!!!! Also now the order is not on my account so I cannot contact you following the steps you show on the website, this is just a terrible client support. Please give me sme support, thanks a lot.

Sincerely,

Edilma Alarcรณn R.

Reason of review: Poor customer service.

Monetary Loss: $14673.

Preferred solution: Full refund.

Light In The Box Cons: Did not deliver, Very difficult website, No refund, Customer service.

Location: Bogota, Bogota

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Guest

You cancelled my order. But not give my cash back pls give my refund please

Guest

Same here. I ordered things for my wedding for Malaysia.

I booked to Malaysia and then I ordered things. Cost me a total of 75 dollars. I saw the shipping processing time at the end. I canceled it.

I have not gotten an email and I called the credit card company and they said doesn't show any sign of cancelation.

I emailed them and it has been a little over two weeks. This website steals money.

Guest

Did they ever get back to you?

I need a refund because it wilk take too long to get here, have not csncelled the order as i fear i will not receive the refund!!!

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