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i am a new customer that shopped on line not knowing how long it takes for processing and shippment. found out after payment how long it takes for delivery, pls can you tell me who to get in touch with as the ordered iteams are needed for the 15th of may 2012,, tried...
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Anonymous
Brian coombs 1989

I’m seeking legal advice If I don’t get my shirt I’m afraid there Name willBe over the internet rest a sure of that

Anonymous
James craig

I have orderd a laptop and payed 188 dollers and 33cts in november about 17th lhave not receved a order no or the laptop l sent my money by paypal all l want is my money back ...

Rennes, Brittany
#316805
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Light In The Box - BAD - MADE IN CHINA
Light In The Box - BAD - MADE IN CHINA
Light In The Box - BAD - MADE IN CHINA
Light In The Box - BAD - MADE IN CHINA
Light In The Box - BAD - MADE IN CHINA
Light In The Box - BAD - MADE IN CHINA
Light In The Box - BAD - MADE IN CHINA
Light In The Box - BAD - MADE IN CHINA
Very poor quality. Made in China, will not accept returns. The soles of the shoes are made of satin...really? They would be considered disposable shoes in my book! Warning: Do not buy from them. Velvet is clued on. Heel is not attached well. The overall look is very...
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Anonymous
Bad Mofo

The design and the pictures of the high heels are great, I have never ordered anything from them because you know those "perfect shoes" pictured there are nothing like what yo...

2.2
Product
I liked
  • Design
I didn't like
  • Extremely poor made product
  • Will not accept returns
#1029176
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On Thursday(23.11.17) I get there Black Friday Coupones. Valid Period was 21/11/2017-24/11/2017 - it says that it is valied till today 24.11.17! On black Friday morning(24.11.17) I beging to try to apply this coupones to my Xiaomi M365 order, but all my Black Friday...
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5.0
#1137197
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Light In The Box - Item TOO small
1/1

Light In The Box - Item TOO small

Light In The Box
#1136621
1.0
Details
I just re received a men's shirt that i ordered. I ordered a 2xl. I got a large. How can you confuse a large for a 2xl??!
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Advertised vs Delivered
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Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality
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Light In The Box - Wrongly charged prices

Light In The Box
#1142866
2.4
Details
I recently purchased a Xiaomi Notebook Pro from the website. They charged me $859 but when I check the website it said $798.97 so I was overcharge by $60. The laptop is good but this is unacceptable and really shady practice from Lightinthebox. I just want a partial refund for the price differences. Order numbers: 1711290226493275
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Light In The Box - Ibrahima Diallo

Light In The Box
#1143584
1.0
Details
Good morning just to let you i havent receive my orders and im note happy
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Delivery Service

Light In The Box - No returne

Light In The Box
#1140719
Cloth quality is very bad. Return request kai bar dali maine but return response nahi mila.
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Light In The Box - How to buy used phone as a new lightinthebox tutorial
order 1707270724302079. bought a new phone, came with different MEID on the box and in the phone, that is, sold second-hand or rebuilt under the guise of a new one. The support service very quickly accepted their mistake and started the correspondence of bargaining...
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Product
#1125482
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I purchased some clothing for a cruise a month before the trip, so Text customer service to cancel the order... well they sent the order any way. Ok, I opened the package I thought there was something in there I might like. Well every thing was too small, so I sent in...
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2.2
I didn't like
  • I do not like that there is no return address
  • No phone number to reach customer service
  • No way to contact a human
#1133182
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Light In The Box - Paid extra for 2-3 day shipping to be told wait a week
Light In The Box - Paid extra for 2-3 day shipping to be told wait a week
Light In The Box - Paid extra for 2-3 day shipping to be told wait a week
Light In The Box - Paid extra for 2-3 day shipping to be told wait a week
Light In The Box - Paid extra for 2-3 day shipping to be told wait a week
Light In The Box - Paid extra for 2-3 day shipping to be told wait a week
My boyfriends birthday passed the first week of June and we decided to throw him a party that weekend. I bought some extensions (not the cheap ones either) to wear the weekend of from lightinthebox.com. I should have killed myself instead because that simple mistake...
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1.4
I didn't like
  • Item never even came
  • False shipping guarantee
  • Lied about express shipping
#1059144
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I wish there were minus star too. I wouldn't recommend this shop to anyone.I was fulled by there well designed page and the ability to shop in your own language (I'm Greek by the way) which was very convenient. I ordered from them 4 clothing accessories which turned to...
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1.0
I didn't like
  • Way they treat their customers
#1140220
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I ordered some bathing suits and some wraps and a couple of blankets for the beach. I am a size 7th North American and US size standard size 7 in good physical shape I had read the reviews in regards to some of the swimsuits fitting a little small referenced their size...
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1.0
Product
#1097989
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Light In The Box - Damaged goods
ordered some decals for a window the sheets where folded and stuffed into a small box so the damage was done when packing, paid for 2-4 day shipping arrived in 12 days unusable . customer service really bad only emails no phone #, items where shipped from Taiwan pay...
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1.0
Product
#1133026
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Contact Light In The Box

Mailing Address:
No. 141 Des Voeux Road Central
Hongkong, Hainan
China
More
I bought a wireless wifi webcam from Light in the Box in May 2017. Delivery took weeks longer than advertised. Tracking showed item sitting in China for ages awaiting transportation. I was away when it was delivered for about two months. Webcam failed after about three...
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1.5
Product
I didn't like
  • No offer of refund
  • Delivery estimate not even close to actual
  • Inadequate warranty showing no confidence in quality of products
#1125050
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