Light In The Box
Reviews and Complaints
Refund
Preferred solution: Full refund
User's recommendation: Negative
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Verified Reviewer | Davenport, FloridaNo return label or address. Also no paperwork in the package of itemy
User's recommendation: Donโt buy
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLate shipping makes return impossible
- Clothes looked nice
- Shipping is late
- No customer service at all
- Return policy is restrictive
Preferred solution: Ability to return the clothes after my trip
User's recommendation: Find somewhere that cares about customer service
I need my items shipped quicker.. they are due to arrive on the day i leave for vacation
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAlexandernatha53@***.com
Need my order
Preferred solution: Deliver product or service ordered
Return an item of clothing
User's recommendation: Dont lurchase from this company.
Can't return something
- Not contactable
Preferred solution: Full refund
Rip Off
User's recommendation: STAY AWAY FROM LIGHT IN A BOX FOR ANYTHING!
To continue with my orders. Melanie Lucas
User's recommendation: Excellent!
Wrong size
User's recommendation: DO NOT DO BUSINESS WITH LIGHTINTHEBOX FOR ANY REASON FOR ANYTHING!!
Order sent to wrong email address.
Did not receive goods ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to return an item that doesn't fit.
Preferred solution: Full refund
User's recommendation: The size chart doesn't follow American sizes.
Returning goods
Item missed marked size
User's recommendation: Runs very big
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