Light In The Box
Reviews and Complaints
Not satisfied with the product
User's recommendation: Poor customer services
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Columbus, OhioI have not received my product. I paid an extra $25 for three day shipping. That was four weeks ago.
User's recommendation: Donโt buy horrible customer service, horrible delivery. I havenโt seen the product so I canโt grade it. Iโm still waiting on it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
Preferred solution: Deliver product or service ordered
User's recommendation: do not trust this website
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMaterial sold as leather when itโs cheap pvc and also wrong size received
- Wrongly advertised
Preferred solution: Apology
User's recommendation: Do not buy this product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Melbourne, VictoriaReturn item
User's recommendation: Customer service don't help you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFree shipping is pure hoax and scam
Det er fup
Jeg kan desvรฆrre ikke henvise til et ordrenummer - jeg betaler flere hundrede kroner i fragt...for en fragtfri ordre..???
Ved reklerere for at der er gratis fragt er รฉn ting.
Men nรฅr fragt pรฅ SEK 600 (for en fragtfri ordre) lรฆgges til fakturaen, er det en ren froud.
I vores land er det ulovligt ... men det ved Light In The Box, ikke?
Light In The Box snyder ogsรฅ mudg leveringstiderne.
Af annoncerne fremgรฅr det, at varen er pakket/leveret indenfor 24 timer...men nรฅr kunden der er gรฅet i fรฆlden kommer til fakturering, er fragttiden pludselig >2 uger! Medmindre kunden selvfรธlgelig betaler ekstra fragt pรฅ 810,00 SEK ...
Det er snyd, kรฆre venner ...
fuldstรฆndig snyd ...
Skam dig...meget skam dig...dette er uvรฆrdig handel
- Large selection
- Untrustworthy pricing and non-existent customer service
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHaving so much trouble getting information on returning items
Preferred solution: Full refund
User's recommendation: Do not order items from LightInTheBox
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dallas, TexasCompliant
User's recommendation: Slow shipping time
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBug de payement
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFrancescadouggan0@***.com
They were no top off the pieces is missing it post to be Screen lock on the Samsung galaxy Z flip 5 with the Case but it was not here I want to know if I am getting another Order with the Case for the Samsung galaxy Z flip 5
- Top side
- Top side
Preferred solution: Deliver product or service ordered
User's recommendation: 7487****
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerPassword reset issue
- Selwction
- Cannot speak to anyone
Preferred solution: Deliver product or service ordered
User's recommendation: Depends what response I receive
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBug de payement
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Winsford, CheshireI have not been sent a code to post my dress back and recieve a Refund
User's recommendation: Ensure you get a Confirmation of item purchased.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRetoer ticket
- Prev
- 1
- ...
- 4
- 5
- 6
- 7
- 8
- ...
- 824
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Thank you for leaving a comment. We regret to learn that the items were not right in terms of size.
Please reach out to our customer service, a request can be made from the account in just a few mouse-clicks.
We'll gladly request reimbursement from the supplier, while confronting them with this error. We are looking forward to hearing from you.