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Light In The Box - I have two items i need to return

I need to return 2 items i can't fit
#1353350
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I ordered 4 dresses to try for a wedding, I waited over a month for delivery. They were heavy not well made and none fit. Within three days of receiving them I tried to use the return process - I have not received a label, everytime I try to contact customer service I...
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1.0
I didn't like
  • No tracking options or realistic delivery timeframe
#1351542
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How in the world can you reach someone in customer service department. I am trying to make a return, am advised to print the return form referring me to " a previous email", which I can not locate anywhere, nor any return forms on the webisite ..NOR A PHONE NUMBER TO...
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1.7
I didn't like
  • Wasting time trying to make a return
#1349899
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Light In The Box - Angry Custoner

Purchase two itema from this compant ni customer sercice numbee uf yiu have any questiona or woukd like to cancel . The enail address rg ees guce yiu us a bogus email address for customer service get sent back to you fajw email address dir customer support!!
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
Bayrut,Beirut Governorate
#1346601
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i bought some shoe boots from light in the box for a wedding, what a joke they took over six weeks to come, by which time the wedding has come and gone!!!!! i returned them as per instructions paying over £8 postage, this was done on the 12th July 2018, i still haven't...
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#1345948
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ITEM ARRIVED AND WAS/IS NOT WHAT I WANT. mATERIAL IS NOT GOOD.. SHOES CANNOT BE USED FOR DANE. SHOE CANNOT BE USED BY ME TO AVOI9D PROBLEMS WITH MY INSTEP SO I NEED TO RETURN THE SHOES FOR A STRONGER BETTER PAIR. ONLINE, THE SITE SHOWS THAT I HAVE NO ACCOUNT BUT HOW...
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#1344652
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Light In The Box - Fraud

Its a fraud Site i have ordered but it is not showing in order list and i didnt get the delivery
#1340785
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Light In The Box - Order not delivered and cannot access my account on app

Paid for express delivery but it is now 12days and still hasn’t arrived. I tried to track order but can’t access as ‘ incorrect password’ message keeps appearing. Asked for new password to be emailed but none sent. How do I contact company?
1.6
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Turnaround Time
#1340313
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Purchased leotard £80.00 ordered ladies size 10 received a leotard for child age 8. For a month I have been trying to get a return address. At least 30 tickets sent, only two options when clicked, customs issue or not received. Every ticket sent comes back resolved..no...
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#1339061
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Light In The Box - Need help finding website.

Love going to this website, but having trouble finding cart to go back to to place order. Need help, couldn't find telephone number
#1338415
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