Latest review first
Light In The Box - I have two items i need to return
I need to return 2 items i can't fit
I ordered 4 dresses to try for a wedding, I waited over a month for delivery. They were heavy not well made and none fit. Within three days of receiving them I tried to use the return process - I have not received a label, everytime I try to contact customer service I...Read more
I didn't like
- No tracking options or realistic delivery timeframe
How in the world can you reach someone in customer service department. I am trying to make a return, am advised to print the return form referring me to " a previous email", which I can not locate anywhere, nor any return forms on the webisite ..NOR A PHONE NUMBER TO...Read more
I didn't like
- Wasting time trying to make a return
Light In The Box - Angry Custoner
Purchase two itema from this compant ni customer sercice numbee uf yiu have any questiona or woukd like to cancel . The enail address rg ees guce yiu us a bogus email address for customer service get sent back to you fajw email address dir customer support!!
i bought some shoe boots from light in the box for a wedding, what a joke they took over six weeks to come, by which time the wedding has come and gone!!!!! i returned them as per instructions paying over £8 postage, this was done on the 12th July 2018, i still haven't...Read more
ITEM ARRIVED AND WAS/IS NOT WHAT I WANT. mATERIAL IS NOT GOOD.. SHOES CANNOT BE USED FOR DANE. SHOE CANNOT BE USED BY ME TO AVOI9D PROBLEMS WITH MY INSTEP SO I NEED TO RETURN THE SHOES FOR A STRONGER BETTER PAIR. ONLINE, THE SITE SHOWS THAT I HAVE NO ACCOUNT BUT HOW...Read more
Light In The Box - Fraud
Its a fraud Site i have ordered but it is not showing in order list and i didnt get the delivery
Light In The Box - Order not delivered and cannot access my account on app
Paid for express delivery but it is now 12days and still hasn’t arrived. I tried to track order but can’t access as ‘ incorrect password’ message keeps appearing. Asked for new password to be emailed but none sent. How do I contact company?
Purchased leotard £80.00 ordered ladies size 10 received a leotard for child age 8. For a month I have been trying to get a return address. At least 30 tickets sent, only two options when clicked, customs issue or not received. Every ticket sent comes back resolved..no...Read more
Light In The Box - Need help finding website.
Love going to this website, but having trouble finding cart to go back to to place order. Need help, couldn't find telephone number
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