Janet S Tdk

Order230307****796751

It is my incorrect address. I have moved and did not change the address. I do want the order. My correct address is 5547 Northridge Ci Hoover Al 35244 phone number 205919****
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Winchester, Hampshire

Return of light fittings

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Hi, I am trying to organise the return of 2 light fittings and obtain a refund. My order number is 230222****229320. One got delivered last week and the other one yesterday 10th March. The product quality is not what I expected. Please advise Kind regards Shaun Knowles
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User's recommendation: AVOID THIS COMPANY

Arlene Vkh

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| map-marker Opelika, Alabama

I have not received my order yetI ordered a wig and have no tracking number nor have I received it

Light In The Box - I have not received my order yetI ordered a wig and have no tracking number...
Have not heard anything about my order it's going on 3weeks would like to hear from you tracking where is my order???.???...???
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Anthony P Mkd

Return refund

This is a situation which Requires Direct Live contact..So..I am continually asking for that to happen. For the umpteenth time...Do Not text we get nowhere and this is Time Sensitive..CALL Tony Petrilli
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Preferred solution: Full refund

Anonymous
map-marker Stoke On Trent, England

My orders not been delivered yet

I ordered a dress last month, not yet delivered, payment has been taken from bank. Please advice when I can expect delivery or be refunded.
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Calvin C Ouc

Return order

My order is great but I need to return it for a bigger size and I need to place another order because I love the product
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Pros:
  • There are zero pros
Cons:
  • There is none

Preferred solution: Full refund

Sharon B Qqg
map-marker Springfield, Illinois

Not happy

I advise anyone not to shop at light in box if needed to return you have to jump loops to get anything done. I will never shop with them again. Plus the phone number they give you for customer service nobody ever answers
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User's recommendation: Donโ€™t deal with them

Jeffrey C Xwr

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Verified Reviewer

Order issue

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No answer tried to call customer service no answer and said mailbox was full don't know what to do at this point
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Preferred solution: An answer if I placed an order never got an email if my order went through

Ronnie H Qtq

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Verified Reviewer
| map-marker Madison, Mississippi

Poor customer service

Light In The Box - Poor customer service
Light In The Box - Poor customer service - Image 2
Light In The Box - Poor customer service - Image 3
Refund my money or send my merchandise. Refund my money or send merchandise. Refund my money or send merchandise
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User's recommendation: Communicate better

Anonymous
map-marker Hayle, Cornwall

Order not recieved

I paid ยฃ69.58 on the 03/04/2023 for two coats which I ordered. It is the 12/04/2023 & I have still not received them! I cannot find any way of getting in touch with them. I definitely will NOT be ordering anything from them again. Kind Regards Mrs H Dodd
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Alasha Xnt

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Verified Reviewer
| map-marker Bergen, Vestland

Where is my clothes

I paid for my *** clothes where is it My *** regards I nede the clothes that i have paid for this is the Worse of service Thomas
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User's recommendation: Dont go to this site They ripp you of

Anonymous
map-marker Cleveland, Ohio

The status of my order

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I didn't realize I had 2 orders of the same jogging suit. 1 is being shipped and 1 has been canceled. I'm happy that, the 1 jogging suit that was charged to my Visa Debit Card is being shipped to me!!! regards, thank you!
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Truman J Pih

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Verified Reviewer

Have not received items

I havent received my order and I would like to know why, its been 7days, and no one is telling me anything
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Loss:
$52

Preferred solution: Deliver product or service ordered

Amit S Lkl

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Verified Reviewer

Delivery issue, urgent call back

Hii, I need my products as soon as possible and the delivery time is date is showing too late, I have to attend a function on 13th March, 2023. And I ordered my product on 3rd March,2023. I think your delivery timing is too late. still its not shipped. Please help me out.
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Preferred solution: I need my product as soon as possible

Rockne Vis

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I want to ask something about my order

Light In The Box - I want to ask something about my order
Light In The Box - I want to ask something about my order - Image 2
I oder 2 dress on Monday 11th October 2022 they have taking the money from my account, but I just received a message that my order has be cancelled so when will I get my refund back.
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Loss:
$85
Pros:
  • This is my first purchase from you
Cons:
  • But when you order it its totally differnt

Preferred solution: Full refund

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