Light In The Box
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mona Vale, New South WalesChange address
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Minneapolis, MinnesotaWhat happened to my Confirmation number or email receipt something
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPackage not arrived
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEmail the doubts
- Good products
- More respect because we are adults not children
Preferred solution: Apology
My ordered
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Bernardino, CaliforniaExchange same color X 2
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave not received instructions for mailing label so I can receive my return
- No pros at all
- No customer service
Preferred solution: Full refund
User's recommendation: Don’t buy from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMake a return
- Prompt delivery
- Irregular dress sizing
Preferred solution: Full refund
User's recommendation: Shop local
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Stoney Creek, OntarioYou sent me the wrong ring....
it hasn'tI have heard nothing back concerning the issue
- It is cheap
- I liked the product i ordered as it was different
- Lot of very cheap items
- Sending out the wrong products
- Did not get order correct
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhere's my order
- Scammers n overcharging your card
Preferred solution: Full refund
User's recommendation: DO NOT ORDER ANYTHING FROM THEM
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI need to talk to a customer service agent.
Preferred solution: Deliver product or service ordered
Ok so now not only does light in the box keep...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo place an order
Preferred solution: My order I pay for my track number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Contoocook, New HampshireWrong product
This company changed my order and sent me the completely wrong product, and now I literally can't get ahold of anyone to ask and the stupid return/exchange page is completely useless, it requires you to upload a picture then doesn't upload no matter what method, because I've tried several. Don't waste your time and money on this company because they are obviously not worth it based on the inability to actually contact them and absolutely no customer service that you can actually speak to in real time.
Go to Etsy or another one of those sites because this one is absolutely not worth it. Literally the first time I have been able to upload a picture was when writing this.
User's recommendation: Don't shop here ever, customer service non existent and the app doesn't work for returns
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Mepal, EnglandI haven't received my order
User's recommendation: Don’t get close to LightInTheBox
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