filters
State:
Show
City:
Show
Product:
Show
Buyer beware, they are scam artists. They take your money and never send you the product you ordered. I lost almost $300 to them. I've never dealt with any company like their's. If you'd like more info on why they are so bad, contact me (ssolares07@gmail.com). Esta...
Read more
Company wrote 0 private and 1 public responses to the review from Jul 12, 2011.
Anonymous
LightInTheBox

Hi Ssolares, I\'m sorry to hear you were caught off guard on the import tax. We actually suggest our customers to read on Customs & Tariffs on our Knowledge Base. Unfortuna...

Anonymous
vicki

I ordered my wedding dress from them and gave them 8 weeks to make it. They never made my dress, fortunately I paid through PayPal got my money back

#248462
Reply to reviews
SCAM SCAM SCAM!!! Do not buy anything from this store. I ordered a dress from this store only to receive a defective dress that is not in the correct color. They don't own the patterns which is obvious because the arm holes are not aligned and not big enough to fit...
Read more
Company wrote 0 private or public responses to the review from May 18, 2011.
Anonymous
LightInTheBox.com

Dear Mcspaddg, We are terribly sorry for the inconvenience you have experienced while shopping at LightInTheBox.com. Please do post your full order number so that we ca...

#238262
Reply to reviews
I ordered my dress a month ago. My wedding is in one month and according to the internet, my dress has not been shipped yet! I have tried to find a number where you can call them and actually talk to a real person but that does not exsist! I spent alot of money on this...
Read more
Company wrote 0 public responses to the review from May 11, 2011.
Anonymous
LightInTheBox.com

Dear Customer, Please email me at feedback@lightinthebox.com with your full order number and I will look into your case and offer possible solutions. All our dresses are...

#237022
Reply to reviews
I submitted payment to lightinthebox.com for a set of cell phones. I payed through paypal. The company contacted me and wanted copies of my credit card (which I did not use) as well as copies of ID (such as drivers license, passport, etc.) I felt very uncomfortable...
Read more
Company wrote 0 private and 1 public responses to the review from Feb 12, 2011.
LightInTheBox
LightInTheBox
Light In The Box Verified Representative

Dear Alisad, On behalf of LightInTheBox, please accept my most sincere apology for the confusion. We very much appreciate your feedback as it helps us work on improving our...

#221222
Reply to reviews
Want to throw your money away real fast and get frustrated at the same time? Order something from Lightinthebox (dot com)! They are a Chinese company that lures internet shoppers with fantastic deals. I had to gamble with them because I couldn't find a video door...
Read more
Company wrote 0 private or public responses to the review from Dec 25, 2009.
Anonymous
FRN

Apparently, light in the box modify the customer reviews. If a review is not favorable, they delete it. I had a few questions posted where I rated 1 or 2 stars, today, they...

Anonymous
FRN

The comment above is scripted and what they tell everyone for every solution. They think the consumers are fools in the first place to buy something based off flashing photos...

#165606
Reply to reviews
Show

LIGHT IN THE BOX RIPS OFF PEOPLE!

I ordered a PSP for my 9 yr old that was suppose to have 300 games, I got it and NO WAY! everything is in Chinese! I had to download only about 8 games When you try to call the company the V/M is ALWAYS FULL! Email takes 2- 3 days IF they get back to you at all. I returned the item on 12/10/08 to their returns department and I still have not gotten my $370 refunded!!!! They claim they don't have the item I sent back to China!!!! DON'T EVER USE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!
Company wrote 0 public responses to the review from Feb 16, 2009.
#145358
Reply to reviews