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Stay away from Lightinthebox.com ! I have ordered Android ePad tablet at the price of $119, before Christmas for my son. Package arrived on 23rd of December. I was asked to pay $100 duty tax!? So I refused and returned the package to sender with express shippning...
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Anonymous
syed ahmad

guys I am indeed of making an insurance policy for my car..... Is anyone here to give me good information about a good insurance company...

Anonymous
Bruning

How about this?

#288046
Reply to reviews
I placed my order on December 8th, 2011 - Order #1112051802078233 Tracking Number - RA276016142CN I keep getting emails to RATE my purchase but nothing ever arrived!! I'm still waiting and I'm very upset!!! I have tried to get on to the website, the...
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Anonymous
Desi

I also have not received my package and am getting messages asking about my purchase.

Anonymous
Vineeth

I have placed an order on the 24th october 2013, order number - 1310240405688103, shipped on the 29th october 2013 (10 - 20 working days) I still have not received it yet. I a...

#287821
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Dear Customers, We are sorry for all the inconvenience you have experienced while shopping with us. Thank you for your feedback as it helps us work on improving our services and products. Our customer service team tries their best to offer the most suitable solutions...
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shaggy474
***gy474

Business Contact InformationCustomer Service URL: http://www.lightinthebox.comCustomer Service Phone: +86 56920099

shaggy474
***gy474

This is a bunch of ***. What they do is give you a but load of auto response emails promising to answer in 24 hours...then they lie and say they will take care of you but they...

#284165
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Light In The Box - The Light is Now Out of the Box
Light In The Box - The Light is Now Out of the Box
Light In The Box - The Light is Now Out of the Box
I must be naive! Ground shipping more exensive than expedited shipping..odd. Return policy..odd but still pressed the purchase button. Receive goods..ivory wedding shoes with rosettes and rhinestones. Why is it that the rosette and rhinestones on the side of the...
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Anonymous
JoDD

www.bbb.orgLog your complaint with the Better Business Bureau. Also, always check with them prior to making a purchase online. Light in the Box happens to have an "F" rating f...

Anonymous
Anonymous

Ummm, you shouldn't purchase from shady companies people! You admit it wAs fishy and pressed purchase. Go figure...

#271386
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I bought a dress at lightinthebox.com according to the size I wear in every other brand. When I got the dress it was too big in the chest and really short (not a problem usually I have always been able to send back to get another product). I contacted customer service...
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Anonymous
LightInTheBox

I am sorry of your inconvenience. Please email me at feedback@lightinthebox.com with your full order number and I will look into your case and offer possible solutions. Si...

Anonymous
Ripped off with cancelled dres

After learning of a lengthy \"processing time line\"( took several emails & days) we cancelled the order on the web site. Shortly afterwards, customer service (definite misno...

#268642
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Light In The Box - Lightinthebox.com Sold me rubbish
I bought a watch with HD Spycamera from lightinthebox.com with 8Gig storage/2 hour recording, €43 and €25 import tax. I tried it out and seemed ok, then tried to use on holidays. Press it once blue light comes on, again red light comes on and again red light blinks...
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Anonymous
Tom

I think you were just unlucky. I\'ve purchased twice from these people and each time my order arrived within 3 days and yes I paid import tax £15 which I expected. And the p...

Anonymous
LightInTheBox

I am sorry for the inconvenience. Please send me the order number to feedback@lightinthebox.com for me to follow up on your order. Thank you for your patience and understandi...

#258289
Reply to reviews
I bought a dress with Lightinthebox.com. They charged me for the dress on the day I ordered it, shipped it 2 weeks later. It was then held up in customs for almost 2 weeks. When I told the company it would not get to me by the day I needed the dress (for my...
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MomandGrandma
MomandGrandma

Lightinthebox finally contacted me 1 week after I posted my complaint. They offered me $50 off a new order for whatever I wanted and post a better review. When I refused it ...

nikalseyn
nikalseyn

dispute it assuming you charged on credit card.

#256519
Reply to reviews
I'm starting to get very frustrated with their after sales service. I go into 'my orders' and try to send someone an email or message but it just keeps going to another page 'my tickets'which then clicks back to 'my orders'. I ended up doing the live chat but I have...
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Anonymous
***fused

There are more bad comments then good for light in the box! I better get my order of them because I have spent a lot of money!!!!

Anonymous
LightInTheBox.com

Dear BoatieBabe, We have received your email and replied with the status of your order. We apologize for the confusion, and can confirm that your order was shipped off on A...

Blacktown,New South Wales
#254260
Reply to reviews
Buyer beware, they are scam artists. They take your money and never send you the product you ordered. I lost almost $300 to them. I've never dealt with any company like their's. If you'd like more info on why they are so bad, contact me (ssolares07@gmail.com). Esta...
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Anonymous
LightInTheBox

Hi Ssolares, I\'m sorry to hear you were caught off guard on the import tax. We actually suggest our customers to read on Customs & Tariffs on our Knowledge Base. Unfortuna...

Anonymous
vicki

I ordered my wedding dress from them and gave them 8 weeks to make it. They never made my dress, fortunately I paid through PayPal got my money back

#248462
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SCAM SCAM SCAM!!! Do not buy anything from this store. I ordered a dress from this store only to receive a defective dress that is not in the correct color. They don't own the patterns which is obvious because the arm holes are not aligned and not big enough to fit...
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Anonymous
LightInTheBox.com

Dear Mcspaddg, We are terribly sorry for the inconvenience you have experienced while shopping at LightInTheBox.com. Please do post your full order number so that we ca...

#238262
Reply to reviews