Light In The Box
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
Preferred solution: NO MORE EMAILS OR TEXT MESSAGES
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLost order
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo return package
- No pros at all
Preferred solution: Exchange
User's recommendation: Don't use this company. I can't get ahold of anyone to fix a shirt I paid good money for that arrived damaged
No tracking number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStatus of order
Preferred solution: Status of my order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pharr, TexasWhere's my order i pd for 6 wks ago?
User's recommendation: Donโt expect your order anytime soon itโs been six weeks for me
You sent me wrong item
User's recommendation: I would not tell a single soul About your company because you did not send me the right item
Pushed wrong button
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder update
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerShipping
Preferred solution: Deliver product or service ordered
Refund
User's recommendation: I would definitely not recommend this company, I ordered a kiddies jacket ยฃ25, charge for postage was ยฃ8, the quality was very poor, I requested to return the charge for this was ยฃ21, not worth returning, the company has not responded to any of my emails, absolutely shocking that companies like this are allowed to trade, my advice to anyone is to avoid trading with light in the box!!!
This is a fake website. Donโt use!!!!
- All
Preferred solution: Full refund
Missing package
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIssue with the order, I will be contacting the better business BBB
- Nice clothes
- No number to call for customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Donโt buy *** from LightInTheBox
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo verbally check the status of my order
- Nice items
- Material fabric
Preferred solution: Deliver product or service ordered
User's recommendation: To Contact as soon as possible
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