Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Light In The Box - Delivery Service Review from Hummelstown, Pennsylvania

1.7
Details
Item did not arrive until a month after the order was processed. They would not tell me anything about the tracking and where the item was. I had to file a PayPal dispute to get any answers. The only answers I received were generic messages that said it is normal for items to be a delivered so late.
View full review
2 comments
LightInTheBox
#1144006

Dear customer thank you for shopping with us . will you please advice us your order # number so we may check it for you?

Or, you may log in and submit a ticket to contact our customer service for help. Here is how you can contact them: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html

LightInTheBox
#1144005

Dear customer thank you for shopping with us . will you please advice us your order # number so we may check it for you?

Or, you may log in and submit a ticket to contact our customer service for help. Here is how you can contact them: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html

View more comments (1)
Review
#828906 Review #828906 is a subjective opinion of poster.
Service
Delivery Service
Reason of review
Problem with delivery

Light In The Box - Makeup Brush Review from Fairfield, Connecticut

1.0
Details
Does this company exist. I am waiting for a order. Haven't heard from light in the box
View full review
1 comment
LightInTheBox
#1144007

Dear customer thank you for shopping with us . will you please advice us your order # number so we may check it for you?

Or, you may log in and submit a ticket to contact our customer service for help. Here is how you can contact them: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html

Review
#828750 Review #828750 is a subjective opinion of poster.
Product
Makeup Brush
Reason of review
Problem with delivery
1.0
Details
Light In The Box - Veil Review from Sidell, Illinois
Iam pissed the *** off I want my *** I paid for it and u say its be delivered well it hasn't give me my money back or talk to my lawyer u choose easy way or hard way
View full review
1 comment
LightInTheBox
#1144008

Dear customer thank you for shopping with us . will you please advice us your order # number so we may check it for you?

Or, you may log in and submit a ticket to contact our customer service for help. Here is how you can contact them: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html

Review
#828748 Review #828748 is a subjective opinion of poster.
Product
Wedding Veil
Reason of review
Problem with delivery
1.0
Details
Poor customer service support and contact
View full review
1 comment
LightInTheBox
#1144010

Dear customer thank you for shopping with us . will you please advice us your order # number so we may check it for you?

Or, you may log in and submit a ticket to contact our customer service for help. Here is how you can contact them: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html

Review
#828667 Review #828667 is a subjective opinion of poster.
Product
Natural Wig
Reason of review
Problem with delivery
3.0
Details
I purchased something and supposidly sent but its been 12 days and still no pkg
View full review
1 comment
LightInTheBox
#1144011

Dear customer thank you for shopping with us . will you please advice us your order # number so we may check it for you?

Or, you may log in and submit a ticket to contact our customer service for help. Here is how you can contact them: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html

Review
#828166 Review #828166 is a subjective opinion of poster.
Service
Delivery Service
Reason of review
Problem with delivery

Light In The Box - Hair Extension Review from London, London

Light In The Box - Hair Extension Review from London, London
Horrible. Sold me fake hair after I paid a lot of money for it plus paid extra £25 to clear it at customs. Very disappointed. Want my money back. Hair is thin, shorter than I ordered and it's plastic (not even dyed properly to hide the fact that it's FAKE). Sooooo bloody pissed.
View full review
Review
#827532 Review #827532 is a subjective opinion of poster.
Product
Peruvian Hair Extension
Reason of review
Not as described/ advertised

Light In The Box in Roseburg, Oregon - Incomplete order.

1.0
Details
I ordered two LED 3 Mode 700 900 lumen Adjustable Focus/Waterproof/Rechargeable/Strike Bezel/Self Defense Cree XM L T6 18650 headlamps from lightinthebox.com. The lights arrived, but without the rechargeable batteries and and without the chargers. This company provides absolutely no way to contact them unless, supposedly anyway, you pre-registered with them before making your order. I searched every page at their site for some way to contact them and came up with absolutely nothing. I think these guys are a Chinese scam. I need to find some way to get satisfaction. There is no telling how many people besides myself have been ripped off by this worthless company.
View full review
Review
#827444 Review #827444 is a subjective opinion of poster.
Product
Cree Xm-l T6 Headlight
Cons
  • No way to contact
Reason of review
The order was imcomplete. Necessary items were missing.
Loss
$35
Preferred solution
Deliver product or service ordered

Light In The Box - Receiver Review from Holbrook, New York

1.6
Details
One of the worst companies I ever dealt with for product and customer service. Ordered a MXQ android box for a gift. Several weeks after promised delivery it finally arrived. The remote was missing and they sent a Euro ac plus that couldn't be used even if we had remote to turn box on. Wrote explaining situation and asking for replacement parts. They said they couldn't send an ac cord but would send remote and a plug adapter. I put in a PayPal complaint, which they never answered, and then they said they couldn't get remote, ac cord or adapter because of complaint but I could return defective item and order another one. Were they kidding??? It was already 2 months since item was ordered and by then I ordered a replacement elsewhere and got it $10 cheaper and it arrived in a week. I will NEVER order from this company again. Customer service was a joke and no way but by "ticket" to contact them. Save your money and order someplace else
View full review
Review
#827366 Review #827366 is a subjective opinion of poster.
Product
Receiver
Reason of review
Not as described/ advertised

Light In The Box in Beverly Hills, Florida - Miserable Company to Do Business With

Placed an order in the middle of February. Was more than surprised at the projected delivery dates (4-6 weeks), but I figured what the heck, price and shipping was good so I might as well take a chance. I patiently waited and waited and waited and finally was getting annoyed. After six weeks it seemed like it was unlike I was ever going to get the stuff. I was right. Never got the items and gave them a bad review on their website since I couldn't get a human on the phone. Got an email that they were re-shipping. Still haven't received the items, they have my money and I've got nothing. Stay away from these carpetbaggers.
View full review
Review
#826440 Review #826440 is a subjective opinion of poster.
Service
Delivery Service
Reason of review
Problem with delivery

Light In The Box - Delivery Service Review from Woodcrest, California

I ordered babies breath from them. They charged my credit card but it has not been delivered. As far as I can see there is no way to contact a real person in US.
View full review
Review
#826349 Review #826349 is a subjective opinion of poster.
Service
Delivery Service
Reason of review
Problem with delivery