Company has verified representatives Subscribed to our free business plan and has customer support representatives who act on its behalf.
Submit ›
2.0 Based on 779 reviews
Compare to others
  • Customers like
    • Wide selection 23
    • Price 21
    • Good deals 12
  • Customers don't like
    • No way to contact a human 40
    • Horrible customer service 38
    • Delivery 35
Advanced
search
loading...
More Less

Been horrible to deal with from start to finish.Been waiting 2 months for trainers.They never turned up and was promised a full refund.Was lied to and no refund received.Been lied to day after day and are now ignoring my emails.The trainers I ordered were a gift that were meant for my fathers birthday which were then meant to be his xmas present.Its not like I can afford for this to happen.I honestly don't know how *** like this can live with... Read more

Was this review helpful? 0 0

The page does not help to track my package, and there is no way to contact a human being for help. I have been charged 5 days ago and supposedly shipped in 3 days, but I cannot see where my package is. I do not have more words to describe my frustration!!!I do not have more words to describe my frustration!!!I do not have more words to describe my frustration!!!I do not have more words to describe my frustration!!!I do not have more words to... Read more

Was this review helpful? 0 0

At first I thought maybe it was bad timing, but was proven wrong. A coat I bought online I can barely move my arms to tie my shoes. There's always an excuse when it comes to why shipping is delayed or why your item is not on time. My last order from them is several, going on a month late and guess what? I'm being told "blah blah shipping wait some more." NO. You're wasting your time shopping at that website. There's better sites and places to go... Read more

Was this review helpful? 0 0

i still haven't received my order. thank God i only spent $20. will not purchase from this company again

Add comment

I bought a product and paid over £11 for express delivery, I placed my order on 20th Dec, got a message saying it was out for delivery on 30th Dec and if I wasn't in to select an alternative option. I asked for it to be delivered to a shop they listed and got a txt saying they would update me when it was there. Then when I hadn't heard anything for days I emailed lightinthebox and they replied saying it was in the UK and I should contact the... Read more

Was this review helpful? 0 0

You people are a joke and a scam and i am about to report you to the better bbb. I have had nothing but problems with you!

Add comment

From: ***CUSTOMER*** (December 24, 2016 02:23 PM) Subject: Your complaint QTY: 1 Reason: Product(s) with Quality Issue(s) Additional information: IMPORTANT - PLEASE READ The box itself is amazingly fast with incredible potential, yet I have had issues from the moment it arrived. Issue 1: I unwrapped the product and plugged it into the wall socket, only to find that the device lit blue, then flashed blue and then went to solid blue again, but... Read more

Was this review helpful? 0 0

Don't buy, they just take your money, tell you it's despatched and you will receive in 3 days. Ten days later, still waiting and there's no way to communicate with them!

Add comment

As per my ticket ID 14090204, for my Order Number:1611261320346375, I sent back the wrong product, you received it, & instead of following up with me you closed my file. I would like to know when I will receive the replacement (in English) & if you do not have one please refund me on the credit card I used to place the order. The smart watch I sent back was in German & I would like to have it in English. The box was in English, the manual was in... Read more

Was this review helpful? 0 0

I ordered a light before xmas, it wasn't cheap and then there was an extortionit postage fee on top. I still haven't received it, after numerous emails they are trying to charge me for customs which I refuse. I just want a full refund. Terrible company, never order from them, i should have stuck to English companies and will tell everybody I come across, absolutely disgusted

Add comment
Did not find what you were looking for?
 
×
You are reading about Light In The Box.
Filing a new complaint about
×