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I placed my order on 18 November 2017. Most of my items stated they were ready for shipping in 24 hours. The expedited shipping is 4-5 working days. It is now 15 December and no communication from light in the box. I have sent 2 tickets and no response There is no...
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Anonymous
Ashleigh

I ordered my on the first and same situation I have nothing I sent 2 tickets as well and still nothing these were Christmas items, I'm so upset about this and they have no co...

#1148735
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email for order placed is outdated, new email added and order now lost or connected to old email and I need access to cancel my order and be able to place a ticket to cancel please or a 800 number to talk with a human, thank you ncl...
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#1148339
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I placed an order on 10/9/17. It was shipped from LITB on 10/11/17, and I received it on 10/14/17. I didn’t like it. Their website notes “14 day satisfaction guarantee” so I sent it back, following the instructions described on their website. Returns are not easy and...
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1.0
I didn't like
  • Not being able to get service
#1144241
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Light In The Box - About my order

Light In The Box
#1149565
have order since November 30 but i have not receive any thing i regret of order from your company please refunds my money
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Light In The Box - Aweful aweful aweful

Light In The Box
#1148958
1.0
Details
Expected delivery between 4-5 days. So far been over 2 weeks and no reply from "customer services". Just another chinese warehouse!
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Light In The Box - I'm waiting on my packages

Light In The Box
#1148523
How can I talk with some one
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Light In The Box - No more emailed STOP

Light In The Box
#1148869
Leave me alone I don't want emails or anything else you have been warned
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My first order was great, accurate, arrived on time. My next 2 orders have been in transit for almost 40 days and when I open a ticket, they tell me to wait longer and close the ticket, but no one helps track down the orders or contacts me. It is very disappointing...
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2.1
I liked
  • First order
I didn't like
  • Lack of customer service on subsequent orders
#1143467
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It is impossible to contact customer service . I ordered an item two months ago and haven't heard anything about a possible delivery. I've tried to contact someone to inquire about my order but this is NOT an option. I've tried emailing customer service but I can't log...
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#1143087
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The website is totally sales focus... try to find a link relating to custom support well there is non. This makes support for the custom a challenge... " like where is my order simple" and VERY common question when it come to a e-commerce site. Using the customer...
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1.0
I liked
  • Product range
I didn't like
  • Website is horrable customer support lacking
#1142278
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I recently bought a 600 aud drone from this company. I received it but with the wrong transmitter, then the problems started first off its impossible to find the right ticket for customer service. I wanted to keep the drone and just wanted a refund or exchange of...
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1.1
#1141563
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I placed an order on 11/2/17 with 5-8 day shipping. I'm still waiting for my order. I started a ticket with the company complaining. They keep giving me the run around saying they had problems with the first carrier so they tried another company. Then there was a...
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Anonymous
vince

I made an order on 7th Sept 2017, It was shipped 17/9/17. It's now 3/12/17. No sign of the order, only excuses

1.0
#1140310
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I wish there were minus star too. I wouldn't recommend this shop to anyone.I was fulled by there well designed page and the ability to shop in your own language (I'm Greek by the way) which was very convenient. I ordered from them 4 clothing accessories which turned to...
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1.0
I didn't like
  • Way they treat their customers
#1140220
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On Thursday(23.11.17) I get there Black Friday Coupones. Valid Period was 21/11/2017-24/11/2017 - it says that it is valied till today 24.11.17! On black Friday morning(24.11.17) I beging to try to apply this coupones to my Xiaomi M365 order, but all my Black Friday...
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5.0
#1137197
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