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2.0 Based on 790 reviews
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    • Wide selection 23
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    • No way to contact a human 42
    • Horrible customer service 40
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I ordered a dress for an event my wife had coming up. I did not notice the dress was coming from China. I picked 3-5 day delivery on January 27th. It is or February 19th. First there was a holiday in China many people off from work apologies. Second email, Very high demand, will be in warehouse in 5-7 days then ship 3-5 days. By the time that I got the dress the event will be over! I cancelled the order, I will be surprised if I get a refund. If... Read more

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Wig is horrible.it does not match the picture at all. The color was not even close to brown...it is bright red. I was so looking forward to this wig. To say the least I am devastated.

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I order a set of led tail lights for my car, Its taken soooooo long, Am glad they didn't cast to much. I think that the "light in the box" is a scam... Don't waist your money. I continued to get great offers on items at an unbelievable cost, it seem to good to be true. I thought I'd wait an see how the deal with the led lights went. I think that deal has come an gone. I gave up on waiting and checking the mail box. I won't order any thing from... Read more

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I ordered a bedspread. They said it would be shipped in 2 to 3 business days. I even paid the extra to get it here sooner. Now, they sent me an email saying i wont get it until February the 20th ! That makes it a whole month to get my package. They should be ashamed, and of course they dont tell us its coming all the way from CHINA !!!! VERY MISLEADING !!!!!

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Terrible service, messages in Russian, with NO translation! Still trying to get refund and satisfaction since Dec. ,2016

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i have purchased several items on different occassions... you have to be really careful with what you buy. customer service is a joke that is not funny

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I have ordered 25 items for valentines day, on January 26th 2017 the status said "shipped".. They give you 3 different shipping options : standard 15-20 days business 5-8 days or expedited 3-4 days.. I paid for 5-8 days which is double the standard price.. Well a few days later i tried to track my items (all from the same seller) the tracking number is invalid and cannot be found in any postal service including DHL, FEDEX,CHINA POST ect... I... Read more

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I purchased wedding bouquets and other items on the 27th on January,hoping to receive them before the 11th of Fubruary, on the item pages they all state ships 24hours and l paid exspress expedited 3-5 working days. Their customer service are telling me that processing time is separate from shipping, however they didn't state that when your about to purchase as l would have never agreed on that since the wedding is in few weeks, the total... Read more

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i bought jacket ordered xxl size waited 4 weeks for delivery , jacket would not even fit my daughter who is a size 12 after a number of emails still my problem has not been resolved , and expect me to pay £15.00 postage for return I will not buy or recommend this company to anyone . furious and disappointed in light in box also cant understand why you cant respond through my email message box , I find it so difficult to get in touch with you , I... Read more

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I bought two dresses - none of them looked like the picutre. The black dress cost me over 65 dollar plus $30 shipping. What I got was pathetic. The dress does not look like the picture at all and the size is too small for a medium adult to fit in. Its not even made with cotton like advertised. The other dress, well the color was not the same as in picture at all and the cut is badly done. Will I ever from them again? Surely not clothing. I... Read more

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