• Wide selection17 votes
  • Price12 votes
  • Website5 votes
  • No way to contact a human30 votes
  • Delivery19 votes
  • Horrible customer service19 votes
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  • 6 hours ago
  • Footwear and Clothing
  • Thorofare, New Jersey
  • 17

Ordered a dress which did not fit properly despite using measurement charts, they would not allow refund "specially made??", they offered alterations which would be 3/4 shipping of what the dress even cost or a store credit. Unsure why I would want to continue shopping there. Again no customer service only email, delayed shipping and generally frustrated. Light In the Box is not a good deal at... Read more

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I have order twice with this company an the shipment takes forever an ever, they are slower than a turtle an when the item comes it doesn't even look like the product that I order. I'm done with them, they are rip off an my best bet is if you are Gonna order with them make sure you have a lot of patients an be prepared to be pissed once order arrives. So disappointed in so many way Add comment

This company is a ripoff they do not have the products they are selling they sell a product than order it and ship when they get it or have it dropshhiped basically they are a value added company do not buy from them Add comment

  • 2 days ago
  • Footwear and Clothing
  • San Diego, California
  • Bike Clothing
  • 123

I orderd bike wear 12-17-14. By 1-25-15 i had not received my merchandise. When trying to contact company - there was no one "live" to speak with, only via email. So I posted my complaint via Facebook and got a reply. But, it did not help with the delivery...all I got was a message "just its been shipped." Received my goods by the end of January and most items were way too small despite using... Read more

Was this review helpful? 0 0

  • Feb 24
  • Online Shopping
  • Los Angeles, California
  • Curtains
  • 1
  • 1
  • 143

This company is awful. I ordered a pair of curtains and chose the shipping option to ship in 3 to 5 business days. The company stated that the item would ship when my payment was confirmed. My payment was confirmed the same day. I checked the status of my delivery on the 5th business day only to find out that the company will not ship my curtains until 2 months from the day that I ordered. I... Read more

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Resolved 100% FULL

  • Feb 24
  • Laptops and Tablets
  • Varese, Lombardy
  • Tablet
  • 192

I made an order of 270$ After one day, they delete my order without any appreciable reason, and without a way of replying them. And they wrote me "you will get back your money a.s.a.p." No way to call them, no email for support, for them the ticket is "closed" so no way to contact them also using the site. For now i just suspect i lost 270$ !! and this is not little money. And also if one far... Read more

Was this review helpful? 1 2

I ordered my wedding invitations in january but till nw i havent recieved them no contact number Add comment

  • Feb 24
  • Online Shopping
  • Tampa, Florida
  • Lingerie
  • 92

I ordered some lingerie for my up coming wedding anniversary but soon after placing the order realized I made a mistake. I looked everywhere on the website for customer service contact info and there was none! I contacted my credit card company who said I had to clear the issue with PayPal because they are the 3rd party dealer. So ok fine... but then PayPal wants documents (letter, phone call... Read more

Was this review helpful? 0 1

  • Feb 23
  • Furniture and Decor
  • South San Francisco, California
  • Drapery
  • 106

Website made company look like a great and easy way to order sheer draperies. Lots of photos and size availability. You could even order special sizes for just a bit more money. Fabric choices, color selection were many. And you could select from tab top, grommet top or rod pocket for the hang you wanted. Company took money immediately and never again made contact. Total scam. Can't believe... Read more

Was this review helpful? 1 1

January 23, 2015 I ordered and here it is a month later and still have not received anything. Is their anyway I can report this and get my money back if I ain't getting my product? Never ever ordering again from this site. Add comment

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