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2.1 Based on 674 reviews
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  • Customers like
    • Wide selection 23
    • Price 22
    • Good deals 12
  • Customers don't like
    • No way to contact a human 42
    • Horrible customer service 40
    • Delivery 37

Very bad...DO NOT BYE ANY prodacts from this commpany ...they are shonkie bysness...they sell womens cloths that are marked bigger sizes but in fact are small sizers and dont fit you at all...waiste of money....waiste of money...

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I have not received my package, I have no way to view or track my order AND my finaces credit card has been compromised because of the site. I want it fixed, or I'm suing. Read more

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The issue with lightinthebox box was a dress I order I call myself ordering a size larger than what I wear I recieved the dress good Quality but I couldn't zipper the dress-up. Contact them by email an explain to them I would like to even exchange, they lied and said I bought a dress that was made to order. That was not true in states that the dress I order is a size 16 wide, a customized dress, that I couldn't return. So I have been blowing up... Read more

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It is next to impossible to find out where this company is located. I am an expat living in Portugal. Anything that comes from outside of the European Union causes problems, time wasting and expensive custom duties. I only discovered by accident that they were not in the European Union. I cancelled my order immediately and got my money back but all the ebay sellers should be compelled to indicate in which country they are and/or they are... Read more

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This place is terrible. I ordered 2 items and have not received any. They tell me to wait patiently for my order (5-8 days) 1 month later...nothing!!!! they have no communications what so ever. My advise stay away!! if you ask me this place is a scam do not trust it, they raught you for your money... you will not receive any product. no wonder why all there stuff is so cheap, best to spend more money on an item that you no you will receive... Read more

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They did not ship in the time frame that they said they were going to. They do not follow their own return policy. No way to call and talk to anyone! Poor customer service! Read more

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I'm very sad that the track number I ask for, for the past ten days was still not send to me. What a shame to lightinthebox . Today one of the service Girl called with private number and said that the track number will be sent to me in five minutes time and I am still waiting for over 6 hours. My order No:1607310918844361. Ticket Id:13030942. Nike shoes leather blue max90. I am waiting to hear from you soon. Oscar EKWU Read more

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Ordered two different veils. One more expensive. Received two of the cheaper ones. Tried to contact them but received no reply Read more

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I ordered a two dog collars one is broken i emailed them to get new one sent with a video of it not working. I am told to send back with my money they wont send me one for broken one and i have 15 days to return in which its non returnable so your forced to pay for express... its 2016 folks many many online stores... skip this one Read more

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Bought an HID lighting kit for my van. Took over a month to reach me. I fitted it a couple of weeks later, everything worked until the 3rd time I used them at night when one of the lights failed or more specifically one of the ballasts packed up. I tested the bulb which was ok which led me to the ballast. I asked LITB for a replacement and was told that it only had a three month warranty!!!!!!! I have sent a message back to them stating that I... Read more

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