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  • Customers like
    • Wide selection22
    • Price20
    • Good deals11
  • Customers don't like
    • No way to contact a human41
    • Delivery34
    • Horrible customer service34

  • 8 hours ago
  • Online Shopping
  • Hong Kong, Hong Kong
  • Generic Order
  • 14

I moved to a new country and while my new credit card to be used with PayPal was still pending, I decided to place an order in LightInTheBox and pay via wire transfer. About USD 250. They gave me a local bank account and I made the transfer. They denied it ever happened. All documents from bank that confirm the transaction was ignored (sorry, we still can't find your transaction). They told me... Read more

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Being unable to return dresses that dont fit. The postage to china costs more than the dress. Add comment

I purchased a dress from these crooks i cant believe what iam reading about this company and nothing has been done about them yet never ever ever purchase anything from lightinthebox total crooks Add comment

I ordered 3 wigs. Dont know when they will be delivered. Ordered 3 weeks ago. Cabt getin touch with anyone. Hopefully its worth the wait. Add comment

  • 22 hours ago
  • Online Shopping
  • Portlaoise, Laois
  • Rf550D Amcro Led Ring
  • 13

I ordered my item 7th August paid the extra for quicker delivery 7 -10 days it is now 31st and no item!!! Impossible to contact anyone by phone even at one point no way of contacting them regarding delivery on the site just payment issues !! Same rubbish high demand etc etc.. promised to expedite for free no item still. Tried using tracking i got over a week ago no such item on tracking with NL... Read more

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  • 1 day ago
  • Online Shopping
  • Rome, Georgia
  • Lenovo A3600
  • 36

I have looked on light in the box website and seen where the shipped a item i had ordered Item number 150020714186745 and never received a tracking number threw my email say it was shipped august the 17th 2015 so was wondering how long it will take to get to Georgia.My email is My home address is Mark Hampton 106 Linden street Rome Ga 30161 ( 706 766 7552) I had paid... Read more

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Yes I had ordered a cell phone from this company and it saying it has shipped but hadn't received a email with a tracking number say it was shipped on August the 17th 2015 order number 1508020714186745 like to find out what happen to the tracking number and how long it will take to get to Georgia :: thanks Mark Hampton email : Add comment

  • Aug 28
  • Online Shopping
  • Bridgend, Wales
  • Led Lamps
  • 114

I placed a order for goods with this company and after a week they told me they were shipped but 14 days after shipment I still haven't received them. The customer service is abysmal and as long as they have had you money they don't give a ***. Will be reporting them to paypal for a refund. This is the worst company I have ever dealt with please stay clear of them as they are a complete waste of... Read more

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  • Aug 27
  • Online Shopping
  • Chicago, Illinois
  • 109

Today is August 27, 2015 I've been trying to contact someone from this company regarding $600.00 worth of clothing that I ordered for the past three days. Wish I would've known about all the similar complaints. If someone doesn't give me assistance within the next day I will be contacting PayPal, the BBB, my local news station, and my 10,000 friends and followers on my social media accounts (in... Read more

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  • Aug 26
  • Online Shopping
  • Bordeaux, Aquitaine
  • 42

Bought a Swan 12 light Chandelier from Amazon which was supplied by Light in the box. After fitting by qualified electrician the wires overheated and melted!! Complained to Amazon and was told to contact Light in the trying, not able to use email supplied unless you are a customer! Tried registering but then you need an order number which it does not recognise because I... Read more

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